Review logs to determine oot cause to system solutions or issues. Liaison between management and contractor staff to discuss solutions to prevent future incidents to both users and staff.Worked with system admin, developers to make changes within the enterprise.

• Architected - Implementation and migrations from SharePoint 2003, MOSS 2007 to SharePoint Server 2010 for 10,000 + user base.o Developed SharePoint Architecture Design and Documentationo Developed Requirements, Design and Implementation Documents for Customer Approval• Administrator - Installed, configured and maintained SharePoint 2003 - 2010 for multiple corporations.o Developed Web Based forms integrated with automated workflows to streamline business process utilizing Info Path Forms, ASP.Net, SharePoint Designer and Visual Studio 2010.o Develop, integrate, and maintain custom workflows, reports, and web parts for MOSS 2010.o Develop custom site definitions and master pages for clients MOSS and SharePoint 2010 implementation to enhance the presentation.o Integrated social networking into the MOSS - 2010 implementations.o Developed custom webparts and solutions for SharePoint Server 2010 implementation.o Perform migration for SharePoint 2003 – 2010 using third party tools and out the box methods • Developed - Server Dashboard to retrieve statistics using Performance Point, SSRS, SSAS, and SSIS. .• Provide - Developer Trainer for SharePoint o End Userso Administratorso Managers

Installed redesigned and updated the current intranet using the latest Microsoft technology including MS. Teams, SharePoint and Office 365• Migrated sites from SharePoint 2013 to SharePoint Online • Created business processes using PowerApps and Power Automate• Gathered requirements from user for content upgrades and moves• Designed permission structure for enterprise• Created workflows for document approval

• Designed and developed custom solutions to support core applications• Upgraded the old intranet to SharePoint 2016 in office 365• Established policies and procedures for publishing sites and applications• aided in the support and development of integration points between SharePoint and external business applications.• trained end user desk side and with the creation of videos for a catalog of training material•Built application with CRM online and SharePoint for community connections between the city and the citizens. •Developed and commented SharePoint site usage and security policies to all users

Senior SharePoint Developer/ Admin for the Office of Procurement supported the development of both internal and customer-facing SharePoint sites, also automation to facilitate collaboration and information sharing. Designed system architecture to include a paperless environment, with Charts and graphs for better reporting. Developed the SharePoint portal with the guidance of the Director and other key stakeholder molding the system from SharePoint 2007 to 2013. Provided guidance, training, and materials required to enable transition of maintenance and support of any recommended IT solutions to the OP following development, configuration, and testing.

• Built application with workflows on Office 365 and SharePoint online to connect with on premise servers and other third-party tools using SharePoint Designer and Visual Studio.• Developed code and integrates workflows, artwork, video, and sound into client websites. • Created customized applications for smaller tasks to enhance website capability based on business needs. Built table frames and forms and wrote script within the browser to enhance site functionality. • Ensured web pages are functional across different browser types; conducts tests to verify user functionality. Verifies compliance with accessibility standards. Assists in resolving moderately complex production support problems. • Investigated and resolved matters of significance for end-user problems and escalates if necessary. • Provides support for business system analysis and process definition to enhance site functionality. • Worked with end users to address requirements, usability, accessibility, security and change requests to ensure website functionality. • Created test plans and reports test results. Works with outside vendors as necessary, in developing tests to ensure future site functionality.

• Identify and learn appropriate software applications used and supported by the organization and facilitate the integration with SharePoint where possible • Work across teams to ensure the highest level platform performance, availability and disaster recovery • Evaluate, suggest and enhance third party SharePoint related software • Communicate application problems and issues to key stakeholders, including IT management, development team and end users • Create and maintain documentation for projects including design documents and technical requirements • Help others in the organization with SharePoint knowledge at a level of understanding appropriate to their job function • Participate in the complete software development lifecycle, including analysis, design, configuring, programming and unit testing of applications based on Microsoft SharePoint within an Agile/SDLC development environment

• Gather requirements, design, develop, debug, produce, refine, test, deploy and document software systems and applications within assigned time and cost constraints• Perform independent research of COTS software for integration with customers SharePoint® environment• Developing custom web parts for SharePoint® installations• Developing software system testing procedures, programming, and documentation• Applying generally accepted programming standards and techniques to assure efficient program logic and data manipulation• Acted as a technical resource to users, customers and other team members• Configured MY Sites to talk to Active Directory and exchange

• Document and gather functional and technical requirements to build SharePoint sites. Work with the business offices to identify the “point of pain” or business problems for development in SharePoint technology. • Prepare written design documents to show the data structure and data flow for the SharePoint sites. • Develop queries, reports and fact sheets recommending and demonstrating enhancements to the SharePoint system and entire business process;• Develop the search criteria and implement site searches based on key words for business continuity and research capabilities.• Develop dash boards with graphs and gauges based on performance and management metrics.• Provide helpdesk support for SharePoint users as the first, second and third tier for all requests, issues, and “how to” questions. • Document, review, troubleshoot, and develop solutions for problems submitted by SharePoint end users.• Develop, update, and execute test plans in accordance with FAA standards and procedures.• Provide technical support for month-end and year-end reporting requirements.• Provide technical support (knowledge) of the data dictionary elements that comprise the application schema for the SharePoint system. • Provide support by analyzing and troubleshooting problem related to data integrity and application functional issues.

SharePoint Developer – West Palm Beach, FLResponsible for building web based applications with ASP.Net, VB.Net using SharePoint 3.0 (WSS & MOSS) converting Standards operation procedures into content types, libraries and web parts for varying insurance companies. Web-based applications for customer interface to include Medical, Homeowners and Auto policies. Use custom design and SharePoint 40 templates for web applications. As the SharePoint administrator, was responsible for creating portals using the Administration tools for both Moss sites and WSS 3.0 to meet business requirements. Research and correcting problems in existing software systems under the direction of the Sr. VP of MIS as necessary work with the software vendor to correct software defects. Develop and maintain program code to interface data between application systems and clients machines. Analyze business Intelligent, document technical specifications develop and maintain program code for new applications as assigned. Develop and execute test plans to validate proper functionality for best practices. Debug and provide updates that will correct data corrupted by software defects. Coordinate installation of software and data fixes. Performed related duties as assigned.

Develop CMS system for intelligence agenciesPrimary responsibilities include design and development of application code. Integrated specific proprietary code to .Net Created work flows for web applications assist lead developers in project requirements. Design and test application for bugs and improvements. Team environment with independent duties assignments. Using Visual Studio and Oracle

Unisys, Homeland Security (TSA) I-3 System Administrator Crystal City, VA Team Lead Interactive Intelligent Interface (I-3): Installing, testing, troubleshooting and maintaining server systems, software and hardware. Upgraded I3 from 2.0 to 2.4 while maintaining complete cross system integration. Provide support on mission critical systems in 24x7 environments. Developed handlers schema related to call flow routing used for the national disaster response system (NDRS) with I3 designer. Systems Administrator responsible for integration and support of Windows 2003 network with multiple servers and applications to include Exchange 2003, SQL, SMS, and I3.

VB.Net, ASP.Net, SQL 2005, Mobile Apps.Responsible for developing and maintaining web-based business solutions spanning DC, Iowa, Arizona, and Florida locations: Programming web-based business applications using VB.NET, Share Point designer 2007, and SQL. Actively participate in the development of business process improvement projects. Using stored procedures (t-sql) for repetitive tasks and Object-Oriented Programming (OOP) to integrate standard practices. Created crystal reports for client’s data. Analyze user requirements and procedures to identify efficiencies for the business. Work with developers, business users, and IT department staff to perform and coordinate the planning, testing, and implementation of database and application upgrades. Implement and support the Firm’s portal technology. Providing support to the Intranet content managers. Troubleshooting problems, develop practical solutions, and improve end user/system efficiency. .

System Administrator Telephony/Network System Crystal City, VA Manage the Automated Call Distribution (ACD) telephony hardware and software throughout 21 call centers within a 5000+ user network at the United States Patent and Trademark Office (USPTO), to include hardware installation, troubleshooting, security patches, and upgrades.  Design application integration technologies between I3 and SQL database. Evaluate documentation of proprietary system structure, Installation testing protocols crossMulti campus intranet.

Training Specialist: Washington, DCCertified by the Veterans Administration National Training and Education Office to train the Computerized Patient Record System (CPRS) Pharmacy and Text Integrated Utility. Traveled to VA hospitals across the country to teach Super and End Users CPRS to staff

Hospital Corpsmen:Maintained computer database medical histories for military personal and their family members during Desert Storm Operations. Medical training classes received highest average under my instruction.Medical records data management and tracking for a battalion of Navy & Marines