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Don Ward Email & Phone Number

Customer Success & Tech Field Operations Leader | Servant Leader | PMF Strategy & Management at Gradient Cyber
Location: Greater Houston, United States, United States 14 work roles 1 school
1 work email found @missionsecure.com 3 phones found area 512 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email d****@missionsecure.com
Direct phone (512) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Success & Tech Field Operations Leader | Servant Leader | PMF Strategy & Management
Location
Greater Houston, United States, United States

Who is Don Ward? Overview

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Quick answer

Don Ward is listed as Customer Success & Tech Field Operations Leader | Servant Leader | PMF Strategy & Management at Gradient Cyber, based in Greater Houston, United States, United States. AeroLeads shows a work email signal at missionsecure.com, phone signal with area code 512, and a matched LinkedIn profile for Don Ward.

Don Ward previously worked as Chief Customer Success Officer at Gradient Cyber and Chief Revenue & Services Officer at Mission Secure. Don Ward holds Bachelor Of Science (B.S.), Electronics Engineering Technology, Minor In Telecommunications from Texas A&M University.

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Email format at Gradient Cyber

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{first_initial}{last}@missionsecure.com
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AeroLeads found 1 current-domain work email signal for Don Ward. Compare company email patterns before reaching out.

Profile bio

About Don Ward

Progressive 25 year IT/OT networking and cyber security services and product platform career spanning individual contributor through upper management roles. Built and led top industry performing teams in Customer Success, Sales Engineering, Sales, Business Development, Product Planning, Professional Services, and Training Certifications. Non-stop student, quickly assimilating new technologies and teams that establish high performance ‘A’ player culture. I am a grateful and humble customer focused leader with strong business/financial, analytical, communication, and collaboration skills.

Listed skills include Security, Cloud Computing, Solution Selling, Network Security, and 26 others.

Current workplace

Don Ward's current company

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Gradient Cyber
Gradient Cyber
Customer Success & Tech Field Operations Leader | Servant Leader | PMF Strategy & Management
AeroLeads page
14 roles

Don Ward work experience

A career timeline built from the work history available for this profile.

Chief Customer Success Officer

Current

Southlake, Texas, US

Gradient Cyber is a differentiating leader in Managed XDR platform solutions, addressing underserved mid market clients across all verticals. We provide an end to end product and services solution offering clients & partners full turn-key, co-managed, or self-service options for addressing 'any' network and endpoint cybersecurity detection, protection, IR.

Aug 2023 - Present

Chief Revenue & Services Officer

Charlottesville, Virginia, US

Took on global sales role in addition to services leadership as company streamlines for efficiency during challenging PMF and customer budget cycles.

Jan 2023 - May 2023

Senior Vice President, Global Services

Charlottesville, Virginia, US

Senior Executive Management team member responsible for all pre and post sales product and services operations, product & services strategy, deployment & pricing, customer success, partner and customer training & enablement, corporate operations & onboarding.Mission Secure stops OT cyber threats head-on, protecting OT networks and safeguarding operations.

Aug 2019 - Dec 2022

Founder, Ceo, Professional Trader, And Tech Industry Consultant

Dee Dub Asset Management

Independent Professional Trader in Equities, Options, Futures, and Forex. Developed IT quantitative tools and strategies to back-test both discretionary and algorithmic trading strategies.Served as executive IT & organizational consultant in various corporate projects, inclusive of public/private/hybrid Cloud and SaaS support infrastructure, organizational.

Jun 2012 - Jul 2021

Senior Account Executive Consultant

Santa Clara, California, US

Arista Networks is a leader in building scalable, high-performance and ultra-low latency cloud networks with low power consumption and a small footprint for modern datacenter and campus environments.

Feb 2019 - Jul 2019

Senior Director, Technical Field Operations

Houston, Texas, US

HP acquired 3Com in 2010 for $2.7B. Led and directed Global Security Product operations for Customer Success & Experience for over 10,000 top Enterprise, Service Provider, Government, and K-12/Hi-Ed customers.

Apr 2010 - Feb 2012

Vice President, Technical Field Operations

Marlborough, MA, US

TippingPoint was acquired by 3Com in January 2005 for $442 million and operated as a standalone division of 3Com with specific revenue and P&L targets. Led and directed Global Operations for Customer Success, inclusive of Pre and Post Sales Engineering, Support Services, and Professional Services.

Jan 2005 - Apr 2010

Senior Director,Technical Field Operations

Tippingpoint

TippingPoint took off from Pre-Revenue in late 2003 to attaining $32 million in fiscal 2004. During this time of extreme growth, in addition to managing and growing the Sales Engineering Team, I led all Support Services and Technical Training Team functions. Matured Technical Assistance Center (TAC) processes, adding to contact center infrastructure.

Jan 2004 - Jan 2005

Vice President, Higher Education Sales & Marketing

Tippingpoint

During this Pre-Revenue period for the company, was tasked by CEO/Founder John McHale to take on a specialized role with primary focus on landing one or more key strategic partners to scale our number one customer sales vertical at the time (Higher Education). Landed and signed an Enterprise Reseller Agreement with Dell that added a quarterly revenue.

Jun 2003 - Jan 2004

Director, Systems/Sales Engineering

Tippingpoint

Hired and managed SE Team from Employee #1. Spent considerable time taking alpha and beta level products to customer sites for beta and POC testing, working closely with TippingPoint Development Team for continued improved functionality. Responded to RFI/RFPs and competitive presentation requests from the field. Launched and refreshed SE field tools (demo.

Jun 2002 - Jun 2003

North American Se Team Lead

Toplayer Networks

Pre and Post Sales Systems Engineering Team Lead. Toplayer’s primary focus was on an appliance for load balancing application packet flows to servers, firewalls (FW), and intrusion detection systems (IDS). Other advanced features included IP quality of service (QOS), traffic shaping (TS), and distributed denial of service (DDOS) mitigation features.

Sep 2001 - May 2002

Director, Business Development

Metera Networks

Led small team of BD Account Managers and Technical Marketing Specialists in the Metro Optical Ethernet/Multiprotocol Label Switching (MPLS) space. Traveled North America meeting with prospective large ILEC/CLEC Service Providers to vet out product planning features, respond to RFI/RFPs, and doing competitive market/segmentation analysis. Partnered with.

Nov 2000 - Jun 2001

Vice President, Business Development

Led small team of BD Account Managers and Program Managers to seek industry partnerships/alliances in the Broadband DSL space. Vectris was a Cisco Powered Network Provider, rolling out managed broadband Internet DSL services to retail and commercial customers throughout the Texas and the Central US. Signed major National Reseller Agreements with AT&T.

Aug 2000 - Nov 2000

Systems Engineer (Seii) -> Consulting Se(Seiv) -> Multiservices Major Account Manager (Mam)

San Jose, CA, US

Received Sales Engineering Excellence Award for North America from John Chambers in 1996. Progressed from entry-level Systems Engineer (SEII) to the highest promote-able ranking (SEIV) - CCIE #1571 Routing & Switching. Served instrumental roles in winning competitively held accounts from Alcatel/Ascend/Xylan, Bay/Wellfleet/Nortel, Cabletron, 3Com, Fore.

Apr 1994 - Aug 2000
1 education record

Don Ward education

  • Texas A&M University
    Texas A&M University
    Minor In Telecommunications
FAQ

Frequently asked questions about Don Ward

Quick answers generated from the profile data available on this page.

What company does Don Ward work for?

Don Ward works for Gradient Cyber.

What is Don Ward's role at Gradient Cyber?

Don Ward is listed as Customer Success & Tech Field Operations Leader | Servant Leader | PMF Strategy & Management at Gradient Cyber.

What is Don Ward's email address?

AeroLeads has found 1 work email signal at @missionsecure.com for Don Ward at Gradient Cyber.

What is Don Ward's phone number?

AeroLeads has found 3 phone signal(s) with area code 512 for Don Ward at Gradient Cyber.

Where is Don Ward based?

Don Ward is based in Greater Houston, United States, United States while working with Gradient Cyber.

What companies has Don Ward worked for?

Don Ward has worked for Gradient Cyber, Mission Secure, Dee Dub Asset Management, Arista Networks, and Hp (Enterprise Security Products Group).

How can I contact Don Ward?

You can use AeroLeads to view verified contact signals for Don Ward at Gradient Cyber, including work email, phone, and LinkedIn data when available.

What schools did Don Ward attend?

Don Ward holds Bachelor Of Science (B.S.), Electronics Engineering Technology, Minor In Telecommunications from Texas A&M University.

What skills is Don Ward known for?

Don Ward is listed with skills including Security, Cloud Computing, Solution Selling, Network Security, Go To Market Strategy, Customer Advocacy, Start Ups, and Technical Support.

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