• Managing the online presence for several accounts through different platforms.• Developing, editing and publishing daily content that is consistent with the social media strategies and goals of each account.• Building and implementing social media marketing strategies through identifying the target audience and the suitable platforms, identifying the brand’s marketing needs and objectives and researching the competitors.• Preparing weekly content calendars for the clients•… Show more • Managing the online presence for several accounts through different platforms.• Developing, editing and publishing daily content that is consistent with the social media strategies and goals of each account.• Building and implementing social media marketing strategies through identifying the target audience and the suitable platforms, identifying the brand’s marketing needs and objectives and researching the competitors.• Preparing weekly content calendars for the clients• Building a unique brand voice for each account through moderating the customers’ comments, replying to their questions and handling their enquiries. • Handling the clients for each of the accounts that I have managed.• Creating and managing social ads on multiple platforms.•Working on improving the account’s performance by analyzing the monthly insights and best practices. Show less

• Assisting the customer service/operations agent in the bank• Handling customers’ enquiries face to face• Promoting and selling financial products and services to customers• Helping customers with loans, mortgages and other financial applications

• Handling customers’ enquiries and complaints via phone• Reaching out to customers to verify their account information• Contributing to the company’s sales by persuading customers to buy new products/services via phone.• Creating, upgrading and/or cancelling accounts