Donya Hassani Nezhad Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

With a focus lens on FinTech• Delivery of system upgrade, core system replacement and new releases across Australia and New Zealand • Define the scope of business improvement projects• Captured and translated business requirements into user stories, acceptance criteria and business rules in Confluence• Documented desired outcome across various teams through workshops across all levels of organisation• Modelled business processes, flows, reports, and other required outputs• Produce ‘As Is’ and ‘To Be’ process maps• Coordinated integration with third party systems• Analysed and recommend various solutions alongside various departments• Reviewed design documents and coordinated with Product Owner to understand product vision • Produced test plans and develop test cases for the proposed solutions for 100% coverage • Lead User Acceptance Testing• Return on Investment Analysis• Ensure alignment between system, process, and people involved in the change• Participate in change management workshop and training plan sessions for systems, data and process• Complete post implementation reviews to evaluate and learn from past experiences

Melbourne, Victoria, Australia

• Delivery of a new Telephony System• Established the Guaranteed Future Value buy back process • Produce practical communications, user guides and instructions to support process and system changes• Provide performance reports of operational teams• Provide recommendations based on business processes analysis• Automated of KPI reporting across Customer Service, Customer Experience, Settlement and Wholesale

Melbourne, Australia

• Set up General and Administration template as an improvement process for Nissan Motor Australia’s finance team.• Monitor budget vs. actuals for various cost centres in Nissan Motor Australia• Assistance in preparing audit reports and monthly reports• Reconciliation of accounts, payroll and labour

Tehran, Iran

• Management of project Cost, Time, and Human Resources within the PMBOK guidelines• Implementing and checking annual budget of project, based on cost estimation, and updating actuals• Supervising and invoicing of variation orders and change orders • Supervising Project L/C operation in compliance with UCP and ISBP and negotiation with bank• Producing accurate and timely commercial reports to clients, consortium members and company management• Subject matter expert in Information Management System in close relation with IT department• Earned Value Analysis• Controlling vendor, supplier and subcontractor’s documents, invoices, progress claim table, guarantees, retention and financial closure of subcontractors• Cooperation and consulting with project manager in resolving and making decision about commercial matters

Bachelor'S Degree, Agricultural Engineering

Activities and Societies: Student cultural society

Master'S Degree, Commercial Management

Education record

Education record