Entry level information technology professional versed in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature. Committed to creating innovative solutions to complex business problems.Through my education I have been educated on how to do the following:•Gather and translate project requirements.•Review system and network performance to make proactive adjustments based on established IT policies.•Install and configure software and hardware.•Maintain current software licenses and patch applications to stay up to date with latest features.•Manage network security and filtering settings.•Analyze projects to determine resource requirements and procured necessary equipment and software.•Adjust project plans to account for dynamic targets, staffing changes and operational specifications.
Listed skills include Mathematics, Microsoft Office, Microsoft Word, Determination, and 4 others.