Responsible for attaining sales and margin objectives in the contract channel of business. Strategize to gain market share with B2B customers through promotions, products and placement.

Collaborate with field sales reps to grow sales and margin through marketing venues. Analyze contract financial information to identify margin & sales growth opportunities. Paginate BSD & Commercial catalogs based on space analysis and improved customer experience. Drive ISO small business growth via promotional & educational opportunities. Forecasting trends and future growth.

Created and implemented private brand label programs in supplies. Contracted with new vendors to increase profit margins. Managed retail assortment while implementing planogram changes. Established effective relationships and communications with suppliers while also negotiating funding with said vendors. Implemented web design improvements such as landing pages, first in search and hierarchy changes to drive double digit salesgrowth in supply categories. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Coordinated all retail & web advertising/promotional activities.

Assisted merchant with inventory analysis. Managed web content. Analyzed market data and competitive analysis to recommend strategies to merchant team/management. Completed continuous space analysis on planogram and catalog pages. Maximized customer satisfaction for internal & external customers.

Created and implemented marketing strategies including email blasts, mini-catalogs, and direct mailers to drive sales and repeat purchases. Designed online retail store and website. Developed inventory and sales tracker spreadsheets to analyze purchase patterns and growth opportunities. Drove double digit growth year over year. Sourced inventory from several suppliers to maximize margin opportunities. Developed promotional programs to optimize revenue levels. Managed inventory costs and accounts payables/receivables.