Donyale Smith Email & Phone Number

• Troubleshoot, repair, all PCs, Printers, Software Applications within the hospital and satellite offices• Ensure End User’s needs are met and in a timely manner; promote excellent Customer Service • Coordinate the opening of new facilities • Meet/exceed monthly goals

I teach at risk teens basic computers, advanced computers, Microsoft Office, Computer Rebuild, & Job Readiness

Account Manager for Global Government/Education

I counseled low-income, pregnant women in order to ensure healthy birth outcomes as well as help build their confidence. I provided resources to help them be more empowered and realize their full potential and help them attain their goals for themselves and their babies.

I tutored Freshmen through Seniors in several areas of Math from Basic Math and Algebra up through Calculus II also privately tutored adolescents (most recently a high school Junior)

implemented two-week training programs for new employees

my main objective was to build relationships based on honesty and trustcultivated client relations, increasing customer satisfaction and repeat business(letters of recommendation & personal references attached)wrote and executed bid proposals to wind and expand my territorytrained new hires effective and efficient cold calling and sales skills, how to expand their territories, and how to close new businessapplied marketing skills to increase sales of computers, software, and peripheralsmain area of interest concentrated on million dollar a year educational accountsprospected for new business within my territory and worked independently to manage my accountsrepresented the company at many education and government sponsored trade showsmany awards, rewards, and incentives attained during years of

Biology

Certified Community Health Worker, Community Health And Preventive Medicine

Education record

Education record