Dony S. Email & Phone Number

*Assisted in deploying Knowbe4 Security and Awareness Training platform in Dell to all 120000 workstations*Configured DMARC controls on over 6500+ domains which helped us to block over 10 million messages outbound and over 2 million messages inbound*Configured Hosted SPF and Hosted DKIM on all sending domains when required*Enforced DMARC controls on all outbound and inbound emails*Enabled Third-party DMARC enforcement*Enhanced data security and protection platforms according to business need throughdesigning, developing, implementing, and maintaining large-scale systems, across multiplehardware and software platforms in a large-scale hybrid environment*Defined and implement best practices for Email security including Dmarc Deployment withtools such as Proofpoint*Translated business requirements, specifications, and generalized needs into productofferings including rules, monitors, alerts, and playbooks*Provided security control enhancements recommendations based on regulatory and bestpractice procedures*Operated and solve issues in modern virtualized, on-prem, cloud, and hybrid environments*Planned and implement security features/components of Proofpoint email security solutions suchas Proofpoint TAP*Worked in collaborative team environment utilizing Agile development methodologies andprinciples, mentoring teammates, and learning cross functional skills to support a range oftechnologies as a product offering*Experience designing, developing, deploying, and maintaining email security solutions withdeploying Dmarc*In-depth knowledge, experience and a deep understanding of: DMARC, SPF and DKIMprotocols.*In-depth knowledge and understanding of IT systems, domains, enterpriseapplications, DNS, networking, and data loss prevention technologies*Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues*Agile methodology experience*Utilized Splunk to analyze mail flow and troubleshoot mail delivery issues

*Providing L3 Security Operations and some Engineering support for 6 security applications and corresponding infrastructure applications included Anti-malware, Intrusion Prevention, Endpoint Detection and Response(EDR), Hard Disk Encryption, and Advanced Threat Detection and Advanced Threat Prevention.*Secret Clearance was required to support FED organization. * Supported over 200,000 endpoints and 100+ servers for our security infrastructure*Partnered with other teams and our team to develop capability road maps, identify and deliver main results to achieve road map milestones.* Created reports for compliance and remediation efforts* Coordinated daily Change Requests for all our technology deployments* Tested new technologies to see if they were going to add value to Dell* Worked with engineering teams to define and refine information security and systems management policies and settings* Evaluated new and emerging products, technologies and made recommendations to leadership* Applied analytical skills to evaluate and interpret complex situations/problems using multiple sources of information* Presented problem analysis and recommended solutions in a creative and logical manner* Worked with minimal direction* Developed solutions that are thorough, practical, and consistent with functional or customer objectives* Explained the pros and cons of an action in clear manner to leadership when needed* Deployed and Troubleshot EDR solutions: Red Cloak, Carbon Black and RSA Ecat* Deployed Mcafee Antivirus(AV) upgrades and security patches to over 180000 endpoints on a regular basis* Worked with Vulnerability team on critical updates for security tools* Created documents for Dell Data Protection Encryption hard disk encryption solution we deployed in Dell for colleagues* Created basic scripts when needed* Troubleshot Operating System issues with security tools* Worked with IT on Operating System hardening

Promoted to IT onsite team with accountability for 4 sites including 3 Manufacturing sites along with a Call Center.*Assisted users in solving problems using available hardware and software tools.*Installed and supported both hardware and operating systems for users.*Performed preventive maintenance, test and repair of equipment.*Evaluated system configurations and software to ensure effective use of hardware resources.*Addressed and resolved hardware, software and customer issues.*Engaged users to determine their potential future business needs.

Nashville, Tennessee, United States

Supported customers with their pc problems over the phoneTroubleshot Operating Systems

Bachelors Degree Of Science, Computer Information Systems

Associate Of Arts, General Studies