Mark Doolittle Email & Phone Number

Orlando, Florida, United States

Marriott National Group Sales

Orlando, Florida, United States

JW Marriott/Ritz Carlton Orlando Grande Lakes and Renaissance Orlando at SeaWorld· Support catering and group sales managers with preparing sales related documents; proposals, history requests, contracts, addendums, turnovers.· Support Destination Sales Executives with site visits for 10-300 sales teams and property sales team· Arrange transportation, room nights, restaurant reservations, and amenities for clients planning site visits· Prepare site alerts, site binders, and floorplans for clients planning site visits· Serve as a point of contact for clients and communicate with them by phone and email to respond to questions and requests· Qualify phone leads and distribute information gathered to the appropriate sales manager· Enter and track information for meetings and events in Marriott sales software system (CI)· Perform general office duties (faxing, scanning, and shipping) for managers and clients in a timely manner· Proactively support and coordinate tasks from assigned Senior Sales Managers in a timely manner· Successfully completed Marriott Breakthrough Leadership in Motion training class used to develop future leaders of the company· Diamond Achiever Award winner 3rd quarter of 2022

Orlando, Florida Area

Renaissance Orlando at SeaWorld• Encouraged and recruited guests to participate in recreation activities• Promoted a fun and relaxing atmosphere for guests• Helped coordinate and run children's activities• Provided information to guests about available recreation facilities, activities, and equipment• Registered and scheduled guests and third party vendors for recreation activities• Promoted the rules and regulations of the recreational facilities intended for the safety of guests• Cleaned and maintained all recreational equipment and supplies• Conducted inventory of supplies, materials, and equipment• Provided outstanding guest service and increased pool and recreation satisfaction scores to record numbers• Ensured that employees were trained on company core values, job roles, and responsibilities• Coordinated tasks to make sure department ran efficiently • Coached, developed, and motivated employees to perform their best• Assisted with scheduling, payroll, inventory, and ordering supplies for the department• Interviewed new hires and gave performance reviews for current employees• Department BLT coach to increase pool satisfaction scores

Orlando, Florida Area

Orlando Marriott World Center-Encourage and recruit guests to participate in recreation activities-Create recreational activity agendas and advertisements using publishing software-Promote a fun and relaxing atmosphere for guests-Help coordinate and run children's activities and kids world-Provide information to guests about available recreation facilities, activities, and equipment-Register and schedule guests for recreation activities-Promote the rules and regulations of the recreational facilities intended for the safety of guests-Assist management in training, motivating, and coaching employees-Clean and maintain all recreational equipment and supplies-Conduct inventory of supplies, materials, and equipment-Provide outstanding guest service and drive pool and hotel satisfaction scores-Team leader and trainer for new hires-2017 Hotel World Star Winner voted on by peers and management

Orlando, Florida Area

- Perform facility access control duties- Member call center duties- Conduct interviews and tours to promote membership- Enter membership and program enrollment data into oracle- Ensure security by enforcing policies regarding visitors- Give membership and program information to walk in and phone customers- Promote and represent the mission and core values of the YMCA at all times- Assist Sports Director in the planning and implementing of sport activities- Promote sport programs utilizing available marketing tools- Provide direction, rules, and supervision of sport program activities- Maintain the quality and inventory of the supplies, equipment, and materials- Establish a relationship with all participants to ensure department and developmental growth

Orlando, Florida Area

- Proactively engage and interact with fans throughout stadium- Ensure fan concerns are heard and reported to appropriate departments- Have full knowledge of policies, services, and facility locations- Act as information liaison for all Orlando City and Orlando Pride home games and events- Communicate all key messages to guests- Assist guests with orientation of stadium- Assist sales department with Ticketmaster data entry

Orlando, Florida Area

- Interacted with UCF Ambassador regarding Customer Service - Performed Administrative Functions for Athletic Events - Assisted with Sales & Marketing- Provided Operations Support- Helped setup/breakdown of games and athletic events

Orlando, Florida Area

- Executed Kit Management; repairs, creation and inventory- Performed Game Day Management including: locker prep; field prep and tear down- Participated in Planning Sessions; Advised on results- Consulted with Senior Director of Operations on day-to-day facility management- Advised on opportunities to streamline and improve team related processes- Assisted coaching staff with Player inquiries and issues- Assisted with training preparations: Field prep and tear down; cooler and ice bath preparation- Carried out special tasks and ad hoc projects- Assisted Team Administrator with travel planning- Performed other team operational duties which included player apartment management, airport and medical runs

Master'S Degree, Sports And Exercise Science (Sport Administration And Coaching Track), 3.7 Gpa

Activities and Societies: Athletic Coaching Endorsement, Presidential and Dean's List Honor Role

Bachelor'S Degree, Psychology, Coaching (Minor), 3.7 Gpa

Activities and Societies: Psi Chi National Honor Society, Presidential and Dean's List Honor Role, Athletic Coaching Endorsement