Store Manager
• Working to ensure that store KPIs are constantly met as well as team/individual targets. Maintaining profitability by reviewing profit and loss with Area Manager and keeping staff levels/costs within agreed limits• Maximising promotional activity with well-planned merchandising throughout departments keeping front and back of house well organised• Attending Management meetings and conferences as well as training sessions • Ensuring VM standards are always maintained by all members of staff• Human Resource Management - Performance reviews after probationary periods, staff recruitment and retention, recognition of high or low standards of performance, ensuring all team members understand and promote the company objectives and image and adhering to corporate procedures• Organising promotional events such as charity fashion shows to showcase the brand• Holding regular team meetings to review performance and discuss areas for improvement. Continuously working to uphold excellent customer service by exceeding customer expectations• Carrying out regular stock checks whilst maintaining a good variety of styles and ensuring garments are always restocked.