Dóra Béres Email & Phone Number

Dabas

• Responsible for Process and System Development projects.
• lead the IFS 10 upgrade project on the field of sales and CS to improve internal processes and customer satisfaction
• act as an interface between business and IT development (incl. external consultants)
• enhance B2B marketing processes and build a more trusted relationship with partners by implementing Salesforce CRM Pardot module
• envolve and collaborate with external consultants, act as an interface between… Show more Responsible for Process and System Development projects.
• envolve and collaborate with external consultants, act as an interface between business and IT development

Dabas District, Pest, Hungary

• introduce the ERP system to new associates and teach them to use
• train colleagues to use the ERP system in the field of sales and customer service on a higher level
• set sales rules for the articles in cooperation with production support engineers
• provide troubleshooting assistance

Dabas District, Pest, Hungary

• provide data and guides to help the sales team
• keep record of sales trends and review sales forecast monthly
• set and build minimum stock for immediate sales in association with production planning
• make communication smooth and effective between the sales department and customer service also between the export managers and export director
• stay up-to- date with new product and feature launches and ensure sales team is on board
• create promotions and write… Show more

Dabas District, Pest, Hungary

• supervise customer account specialists in the field of sales and logistics
• train new and existing colleagues
• understand customer needs and offer solutions to the specialists to be able to solve their problems
• track orders and shipping daily, weekly and monthly
• review pending orders and specific requests to ensure excellent service
• meet all sales quotas and goals

Dabas, Hungary

• complete management of B2B key accounts - exclusive UK, French, Scandinavian, Benelux and Czech partners (orders, collect payments, organize shipping, after sales)
• develop strong working relationships with the dealers
• search for potential dealers and organize sales visits
• organize annual international partner seminars with professional programs since 2014
• organize participation at international trade fairs (documentation, shipping, set-up and… Show more
• organize participation at international trade fairs (documentation, shipping, set-up and dismantling) 2014 - 2018 (UK, France, Italy)

Dabas District, Pest, Hungary

• maintain strong relationship with suppliers, find new ones
• develop an efficient and accurate system for monitoring all open purchase orders
• manage orders for shipment from point of origin to point of destination
• present a summary of complaints for the vendor
• review invoices for price and quantity discrepancies
• manage whole administration and documentations required for customs clearance etc.