🟡 Design and Branding Projects: Developed and implemented visual identities for diverse brands by designing logos, color palettes, and essential graphic elements, ensuring consistent branding across both digital and print channels.🟡 Video Production and Animation: Produced and edited promotional videos and animations in collaboration with existing brands’ marketing campaigns. Used Adobe After Effects and Premiere Pro to create dynamic, visually engaging content aligned with brand guidelines, contributing to cohesive and impactful visual experiences.🟡 Digital Content Creation and Marketing Materials: Developed visually compelling designs and created engaging content for social media campaigns, email marketing, online advertisements, and other marketing materials, such as advertising campaigns and educational assets. This work significantly improved customer engagement, enhanced brand communication, and ensured brand consistency and creative excellence across all platforms.🟡 Rebranding and Communication Strategies: Spearheaded a comprehensive rebranding strategy for a startup, leading to a substantial improvement in brand perception and customer engagement through consistent and impactful communication.🟡 3D Design and Prototyping: Designed 3D objects and generated initial product prototypes, including merchandise and physical promotional materials, adding value to client branding efforts.🟡 Cost Optimization: Successfully reduced merchandising costs by 35% while maintaining the same level of quality and quantity, which enhanced customer engagement and brand loyalty.🟡 UX/UI Design: Contributed to multiple UX/UI design projects, creating intuitive user experiences and visually cohesive designs for websites and digital platforms.

🟡 Visual Design and Communication:Identified the need for graphic materials and designed brochures, posters and informational materials to improve communication with students. This initiative significantly reduced frequent inquiries and enhanced operational efficiency while maintaining the corporate visual identity.🔵 Student Support: Provided personalized support to adult international students, offering guidance on enrollment, class levels and official exams. Applied knowledge of andragogy to enhance the educational experience in a multicultural environment.🟢 Accommodation Management: Coordinated the logistics of accommodation for international students, ensuring their preferences and needs were effectively met. Negotiated external residences to manage high demand while maintaining quality standards and collaborating with internal teams (maintenance and cleaning staff) to ensure a seamless experience.🟠🟡 Cultural Activities Organization: Planned and promoted cultural and tourist activities in Barcelona, designing posters and informational materials that increased student participation and enriched their educational experience.

🟢🔵 Accommodation Coordination: Coordinated 150 weekly check-in / check-out during peak seasons, ensuring that all contracted services (transfers, accommodation, activities) met student needs. Resolved logistical issues and accommodation-related complaints to enhance customer satisfaction and prevent student loss.🔵🟠 Student Engagement and Activity Promotion: Supported student engagement by promoting extracurricular activities and encouraging participation. Assisted with the welcoming of new students, ensuring a smooth transition and positive initial experience at the school.🟠 Feedback Management and Communication: Conducted satisfaction surveys to assess course quality, accommodation, and activities. Managed the distribution and collection of questionnaires, analyzed results to identify areas for improvement, and communicated with prospective students via email to provide information and assist with course decisions.

🟡 Educational Material Design & Development: Designed visually appealing educational materials tailored to young learners' needs, including activity sheets, teaching guides and visual aids. Applied active learning methodologies like Flipped Learning to enhance student engagement and improve learning outcomes.🔵 Curriculum Development: Defined educational goals and created customized learning resources, fostering a student-centered approach that promoted active learning. Developed practical and enjoyable learning experiences to enhance language retention and comprehension.🔵 ESL Instructor: Developed and delivered creative English lessons for children aged 4 to 12 through innovative activities such as cooking workshops and science experiments. Utilized CLIL (Content and Language Integrated Learning) principles to integrate curriculum content with language acquisition, ensuring lessons met educational objectives and engaged young learners effectively.

⚪ Carry out sociocultural programs for foreigners in Spanish and in English, ensuring their well-being during their travels, with the purpose of learning about Spanish culture and practicing the language.

🟠🟡 Creative Content Development & Social Media Management: Developed and curated high-quality visual content for social media, including photo and video editing, to ensure brand consistency and high engagement. Used market research and performance analytics to optimize campaigns, resulting in a 40% increase in sales through social media channels. Managed social media budget and implemented influencer campaigns that expanded the company’s reach.🟠 E-commerce & Web Content Management: Coordinated the redesign and ongoing management of the company’s e-commerce platform using WordPress. Led research into global market trends and identified creative website design examples to differentiate the company from local competitors. Ensured continuous updates to the website’s content (pricing, promotions) and maintained a strong visual identity throughout the site.🟠 Newsletter & Subscriber Database Management: Managed the company’s subscriber database and created engaging monthly newsletters to communicate promotions and brand updates. Developed promotional campaigns targeting specific events (e.g., Christmas, Valentine’s Day), using creative messaging and segmentation to increase engagement and reach new customer demographics.🟠 Event & Partnership Management: Led marketing initiatives and established strategic partnerships for cross-promotions during key events such as the Gala Dinner for the Canadian Chamber of Commerce in Hungary. Conceptualized and launched promotional campaigns and liaised with event organizers to improve brand positioning through exclusive discounts and offers.🟠 Team Leadership & Employee Engagement: Organized and managed team-building activities to enhance employee engagement and strengthen workplace culture, contributing to a positive work environment. Spearheaded charitable events aligned with company values, boosting team morale and company visibility.

🔵 Administrative Support & Coordination: Efficiently organized faculty meetings and seminars, handling everything from scheduling to writing minutes. Demonstrated strong organizational skills and attention to detail, ensuring that all events were executed smoothly and goals were met.🔵 Erasmus Program Support: Provided crucial administrative support to the Erasmus department, enhancing communication between the university and international students. Facilitated access to program benefits, contributing to a positive experience for students from diverse backgrounds.🔵 Multicultural Interaction: Engaged with students from various faculties and nationalities, showcasing strong interpersonal skills and the ability to work in a diverse and dynamic environment. Enhanced the overall student experience through effective communication and problem-solving.

⚪ Plan and carry out the update of the identity card and database for 1,600 workers nationwide in 6 months to homologate the various existing typologies.⚪ Assist in the implementation of the Siemens security system for the new headquarters with 17,400m2 to obtain greater access control.

⚪ Mentoring new employees by building a good relationship to help them perform their duties with greater confidence and security.⚪ Authorizing high-value transactions through call monitoring to minimize errors and ensure a quality service.

⚪ Inform interested parties about financial products through inbound calls, offering a friendly service with the goal of increasing sales.⚪ Advise agents about banking products by providing them with extensive knowledge with the purpose of retaining more customers.⚪ Resolve incidents through a personalized solution to maintain loyalty and improve the multi-channel experience.