• IT Senior Manager – Responsable del área de IT en México: Infraestructura de tiendas, Oficinas y Site Corporativo, Comunicaciones y Sotfware, así como de la relación con las diversas áreas de IT en Estados Unidos para soportar la operación en México• Apoyo al área de operaciones para escalar problemas presentados con las diferentes aplicaciones utilizadas en tiendas• Mantengo contacto con las áreas de IT de Estados Unidos para evaluar los cambios de tecnología que se implementan, y con ello poder determinar para México: costos implicados, recursos necesarios, soporte requerido, búsqueda y compra de la tecnología de manera local• Soporte de las aplicaciones que se han adquirido directamente en México, como: Punto de Venta, Nómina, Sistema de control de acceso y Dashboard de ventas, así como las interfases necesarias para cargar información en ERP de Usa• Elaboro el presupuesto anual de inversión CAPEX para las tiendas, Aperturas y Site de Corporativo, (con un monto de $2.5 mill de USD), así como el presupuesto anual de gastos de tiendas y Oficinas (monto de 8 mill de pesos); revisando cada año el equipo en tiendas y validado su fin de vida y soporte para preveer la renovación de los mismos evitando la obsolesencia• Realizo evaluación de propuestas de proveedores de hardware, comunicaciones y telefonía, seleccionando la mejor opción para la adquisición del equipo requerido en tiendas• Gestiono todas las órdenes de compra con el área de finanzas, Llevando el control del presupuesto de inversión VS las órdenes de compra realizadas• Apoyo al área de compras a la incorporación de proveedores en el esquema EDI, proporcionando las guías de implementación, solución de dudas y contactos con los burós de servicio que tienen conexión con la empresa

Establecer relación con clientes estratégicos, evaluando constantemente el nivel de servicio proporcionado y la calidad de nuestro personal.Buscar la mejora continua en los procesos internos y de relación con los clientes para maximizar el resultado.Mantener la relación interna con el área de operaciones para atender los requerimientos de los clientes en tiempo y forma.Realizar las escalamientos necesarios de los temas que requieren atención (de ambas empresas) , para minimizar los impactos, mediante las toma de acciones preventivas y correctivas, con la mayor antelación posible.Ampliar los servicios prestados a nuestros clientes mediante el cumplimiento de los acuerdos establecidos.Diseñar, documentar y dar seguimiento con el área de TI a las mejoras internas que se solicitan a los sistemas de la empresa.

• Leader of 8 solution architect team, responsible to elaborate economic & technical proposals for Consulting Services, with annual budget up to USD $12 million. • Increased annual sales up to 85% ($USD 5.8 million), thru various strategies:- Team consolidation, promoting: commitment, opportunity, accuracy, reliability & team work.- Update "packaged" services, reviewing: prices, resources and documentation necessary to implement; also internal marketing.- Establishment of internal processes for proposal validation, with support of other region colleagues, increasing reliability.- Create Portfolio support material for sales, as well as coordination of ongoing training.• Clarified partner expertise to improve the final solution proposed to customer. • Shared portfolio with HP channels to promote services, via training; that allowed to create synergies for both companies, and win-win in sales. • Strengthen pre-sales process with Delivery, assuring realistic timing and resources needed for execution.

• Leader of “Gran Red” area, (responsible of ERP used to support stores operation), with a multidisciplinary team of 45 people, including internal staff, ERP consultants, and consulting firm hired develop additional functionality required to control operation (Color center, inventory balancing, inventory transfer, Credit, loyalty program, orders, prices and promotions. • Implemented in four months roll-out of the new system in 75 stores in Central America, unifying system used in all the region, unifying processes in stores and facilitating information consolidation.• Implemented the new system in 1300 dealers stores in Mexico, starting with pilot in 10 stores of very influent dealers.• Implemented the new system in 35 stores of Frazee Comex Group in US. • Active participation in RFP and proposal evaluation of Central Infrastructure & Outsourcing services, (contract for 3 years), and negotiation with winner achieving a reduction up to 60% of final cost of the project (final contract MXN $100 million).• Integration of electronic invoicing (CFD & CFDI), via third party application.• Support in 2012, evaluation & selection of a new ERP system for Mexico dealers, coordinating a selected group of users, buyers, dealers and vendors.

• Enhanced solution presentation to customers thru participation as representative in AMECE and SAT forums, obtaining privileged information regarding fiscal/tax liability and retail industry trends.• Coordinate implementation project of electronic invoice, supporting 10 customers with installation, start up and training. • Integrated economic proposal according to client needs.• Supported the conclusion of electronic invoice seminar material.• Supported CEO to finalize strategic alliances in the company, to expand the range of solutions and business partners, to cover different sizes & business sector.

• Leader of ERP PeopleSoft implementation in stores & TOKS restaurants, drawing investment done in the past for new technology, discarding old and obsolete applications and AS400 hardware, achieving an operational cost reduction of 30%.• Supported Admin personnel reduction form IT & back office, with the centralization of admin systems for several regions to PeopleSoft, achieving personnel reduction of 300 people (25% of total head count) and increasing operation efficiency. • Stabilized and optimized processes on merchandising system, improving reliability of the information.• Automated operation of Pharmacy products at SKU level (buying and sales processes).• Implemented Business Intelligence system (Teradata), with item (SKU) information of: purchasing, sales, inventory, sales returns, mark down, etc; also released a system for automatic PO generation, based on history and sales forecast.• Developed accounts payable and voucher system, with automation and improvement in admin control process; incorporated electronic payment and electronic factoring achieving more efficiency in payment processes.• Coordinated vendors evaluation for time and attendance project, hardware & supplies for Credentialing;• Supported master information debugging and migrated it to SAP, FICO, merchandising and Distribution.• Leader of WEB development to habilitate e-commerce on SAP (PO, pricing & invoicing (pharmacy), & active participation on Electronic Catalogue and electronic invoicing CFD (emission & receiving).

• Suburbia´s merchandising system modernization to “El Corte Ingles” acquired software• Successfully directed Y2K transition project; eliminating possible impact of this event and ensure proper operation, thru application review and adequation, adjustments to data bases, test coordination and data conversion.• Communicated project progress to Headquarters in Bentonville, Arkansas, from where Wal*Mart controlled IT´s progress worldwide.• Managed implementation for merchandising system requirement for Mexico.• Supported business strategy of centralizing the admin areas of the different companies (Aurrerá, Bodega, Superama, Suburbia, Vips and real state companies), thru better system selection each admin area; develop additional functionality achieving IT resources optimization & admin personnel reduction up to 30% & IT personnel up to 55%. • Leader of IT Technology modernization, by migrating apps from AS400 to Unix, managing Andersen Consulting team to execute Downsizing apps,• Managed vendor contest & implemented ERP PeopleSoft Payroll & Fixed Assets, achieving modernization & best practices implementation.• Leader of Recipe & Dish Costing internal development system, supporting quality unification and dish elaboration cost establishment• Modernized Vips stores operation, through Radio Frequency (RF) terminals, to manage: Pricing, Inventory, sales returns, Shrink, etc) providing buyers & operations several benefits by item (SKU) level management• Part of development team for ON LINE merchandising system, with information at daily basis, autonomy in point of sale operation, information at ítem (SKU) level, and Radio Frequency terminals to manage sales & store warehouse operations, positioning this business as the leader of the Group.