- Develop an implemented Human Resource policies - Negotiating employment agreements - Providing advice, counsel making decisions for the betterment of all employees and management - Implemented and ensured adherence to all Public Health requirements

• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution• Open, sort, and distribute incoming correspondence, including faxes and email• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences• Attending meetings and preparing minutes of meetings• Maintain managers’ files and personnel documents• Prepare vacation and other personnel forms, job letters and work permit applications for managers• Assisted and supported the Human Resource Department with yearly awards and other HR related functions• Assisted with the implementation, execution and review of the resort’s Employee Satisfaction Survey* Conducts employee and management training along with Human Resource Manager

• Explained company personnel policies, benefits, and procedures to employees or job applicants• Processed, verified, and maintained documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications• Recorded data for each employee, including such information as addresses, absences, dates of and reasons for terminations• Preparation of Staff Establishments, provision of Payroll information to Payroll Clerk and Preparation of Sick and Absent Reports

• Handled all official company correspondence (incoming and outgoing)• Trained employees on the rules and guidelines of the employee handbook• Conducted interviews for new hires• Upgraded office filing system • Typed all company documents/correspondence • Created a computerized employee database • Responsible for new employee induction• Liaised with a wide range of people involved in policy areas such as staff performance and health and safety• Dealt with grievances and reported same to Resident Manager• Reported any employee issues to the Resident Manager/Human Resource Manager• Assisted and organized staff training sessions, workshops and activities • Provided basic counseling to staff with performance related obstacles• Provided support to managers and supervisors to develop staff skills and capabilities