Dorcas Gyang Email and Phone Number

Resolve customer complaints, guide and provide relevant information. Oversaw office inventory activities including ordering and requisitions, stocking and shipment receiving. Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates. Maintained confidential personal correspondence and personal files. Prepared statistical and other materials required for reports, memos and speeches. Greet customers, respond to questions, improving engagement with merchandise and providing outstanding customer service. Tracking transactions and reporting any discrepancies. Managed ERP( Enterprise Resource Planning) database including troubleshooting, maintenance, updates and report generation. Operating cash registers, managing financial transactions and balancing drawers.

answering phone calls, replying mails and giving directions/redirections where necessary. Welcoming visitors and directing them to the appropriate department. Making travel, appointment and meeting plans. Preparing and distributing memos, correspondence and forms. Purchasing and checking office supplies. Documenting expenses and making reports. Managing monthly agenda. Providing administrative and clerical support to the CEO. Taking minutes and transcribing documents. Preparing confidential reports.