Dorcas Mwaura Email and Phone Number
Dorcas Mwaura is a °|Real Estate °|Project Management °|Customer service |° Supply Chain_T&L|° at Chartwells Higher Education Dining Services.
Chartwells Higher Education Dining Services
View- Website:
- chartwellshighered.com
- Employees:
- 4004
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SupervisorChartwells Higher Education Dining Services Sep 2023 - PresentUnited States -
Revenue Collection OfficerNairobi City County Government Jan 2023 - Jul 2023Kenya•Addressed customer complaints and mitigated dissatisfaction by employing timely on-point solutions.•Established and accurately prepared revenue assurance estimates and tracking schedules.•Communicated with clients regarding account services and statements balances.•Responded to customer enquiries answering questions about products and services.•Coordinated solutions for high volume of customer inquiries per day while meeting performance quotas.•Offered advice and assistance to customers, paying attention to special needs or wants.•Tracked customer service cases and updated service software with customer information.
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Sales And Distribution ExecutiveGithiekenya Real Estate Dec 2021 - Dec 2022Kenya•Stayed abreast of industry changes and trends, identifying and pursuing new business opportunities.•Achieved agreed upon sales targets and outcomes within schedule.•Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.•Worked with sales leaders in development and implementation of big picture strategies to secure business from competitors.•Analyzed territory potential, tracked sales and produced status reports.•Wrote sales contracts for orders obtained and submitted orders for processing.•Drove team revenue growth year on year by 30% through bringing in top sales numbers.•Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
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Warehouse SupervisorMwanya General Merchants Jan 2021 - Nov 2021Kenya•Completed daily warehouse operations on time and maintaining accuracy.•Monitored adherence to safety protocols and company policies to achieve 100% compliance.•Managed merchandise inventory transactions to achieve 100% lead time.•Monitored employee performance and offered mentoring and leadership to improve any deficiencies.•Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.•Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.•Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.•Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Dorcas Mwaura Education Details
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2Nd Class Honors Upper Division -
Kamahuha Girls High SchoolB+ -
Master Of Science - Ms
Frequently Asked Questions about Dorcas Mwaura
What company does Dorcas Mwaura work for?
Dorcas Mwaura works for Chartwells Higher Education Dining Services
What is Dorcas Mwaura's role at the current company?
Dorcas Mwaura's current role is °|Real Estate °|Project Management °|Customer service |° Supply Chain_T&L|°.
What schools did Dorcas Mwaura attend?
Dorcas Mwaura attended Jomo Kenyatta University Of Agriculture And Technology, Kamahuha Girls High School, Missouri State University.
Who are Dorcas Mwaura's colleagues?
Dorcas Mwaura's colleagues are Chef Izzy, Sarah Fagg, Orlando Hinton, Chris Marks, Adriane Smith, Suzanne Foley, Adib Issa.
Not the Dorcas Mwaura you were looking for?
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Dorcas Mwaura
Nairobi County, Kenya -
Dorcas Mwaura
Nairobi
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