Dorcas Kaaria Email & Phone Number

Nairobi County, Kenya

•Increase client interview callbacks by strategically tailoring resumes and cover letters while emphasizing key skills and experiences aligned with job requirements.•Maintain 100% resume accuracy and targeting by conducting in-depth client consultations to gather personalized content for resume building.•Guarantee customer satisfaction by consistently delivering high-quality, tailored deliverables aligning with client needs and expectations, ensuring an exceptional customer experience.•Enhance clients’ visibility and match rates by refining resumes and LinkedIn profiles while strategically incorporating industry-specific keywords from job descriptions.

•Enable personalized service delivery by facilitating virtual client meetings through Google Meet and Zoom to establish a solid framework for addressing individual career goals.•Improve client application response by 80% by developing clear and persuasive resumes and cover letters with industry-specific terminology.•Deliver high-quality and error-free drafts by proofreading and fact-checking final documents to ensure 100% accuracy in spelling and content. •Attain a 90% customer satisfaction rate and exceed client expectations by consistently delivering high-quality project deliverables within the set deadlines.

Kenya

•Provided one-on-one counselling to patients and caregivers to encourage individuals to make informed food choices and adopt improved dietary habits.•Conducted nutrition assessment and diagnosis to identify patients’ dietary deficiencies and prepared customized meal plans based on patients’ needs.•Delivered nutrition education to new and lactating mothers and caregivers to empower them on effective and adequate child feeding.•Monitored and evaluated patients daily to track progress and ensure improvement during the hospital stay.

•Elevated entry-level professionals' success by developing resumes from scratch, emphasizing strengths and achievements.•Achieved consistent 5 out of 5 ratings and positive client feedback by delivering exceptional customer service and meeting client demands. •Enhanced candidate success rates by 70% through crafting tailored and ATS-friendly resumes.

Nairobi County, Kenya

•Organized the successful International Women’s Day (IWD) 2021 under the theme of Women in Leadership: Achieving an Equal Future in a COVID-19 world. •Collaborated with administration and council members to oversee the successful execution of events under the annual calendar.•Cultivated and sustained collaborative partnerships with Hugs and other community organizations to heighten mental health awareness.

Kenya

•Collaborated with the senior nutritionist, nurses and physicians to ensure holistic client care, resulting in improved overall health outcomes for clients.•Guided and instructed outpatient clients on proper meal preparation methods that met their needs and requirements.•Scheduled follow-up dates with clients to enable adequate monitoring of client progress and guarantee continued care post-discharge.