Dorcas Watkins Email & Phone Number

Tested new functionality and performed regression testing Resolved out of balance situations for clients Developed test plans and test scripts for new features and client change requests Translated requirements into test scripts for testing specific application features Consulted with developers, system architects, and other testers on test defects Reported to management risk issues discovered in test cycle Provided onsite support and training as needed to clients Updated product documentation to add new and modified functionality Installed and updated database as required to test application release

Led test team in verification of credential printing Developed test cases from client requirements Executed test cases/steps to validate resolved trouble reports in software releases Tested integration of Thunderhead with customer correspondence and forms Tested document imaging for required documents Remittance Processing.

Developed test scripts and test data from use cases Validated image usability using image analysis tool Created and edited X9.37 files as needed for testing image validation Assisted in development of test plans and presentations for client delivery Provided guidance to test team on development of test cases Provided required metrics to management on test case development and test results Motor Vehicles - LAOMV Solution Public Sector, Business Analyst Developed use cases from client requirements for drivers license administration Presented work flow model to client Documented client requirements for reporting

Performance testing using Mercury Load Runner tool Documented client requirements for reporting FBA Navigator Financial Solution R&D, Software Engineer Developed test scripts for client/server application Tested new features and tracked defects for rework Managed test team for major application release Taught classes to customers and developers; domestic and international locations NPPS Financial Solution Financial, Architectural Specialist II, Taught customized and standard financial application classes to customers Tested customized user requirements before installation Analyzed user requirements for client change requests Configured system for testing; set up of servers, workstations, and database(s) Validated user requirements to test scripts Consulted with users post installation/implementation to address issues Installed software for Proof of Deposit and Remittance applications including imaging of processed documents Presented product features in pre-sales project Provided telephone support to clients across a wide spectrum of financial applications