Dorcus Mitchell Email & Phone Number

Memphis, Tennessee, United States

■Builds sustainable relationships & trust with customers through open and interactive communications.■Responds to escalated in-store customer service issues■Replies to reviews, web chat inquiries, and company emails across multiple media channels■ ECommerce management in online order placement and fulfillment ■Pet products knowledge and nutrition by.

Memphis Metropolitan Area

Collierville, TN

• Create, modify and execute in-store business strategies to drive sales results and achieve individual and store goals in line with company initiatives; Demonstrate a high-level of business acumen and understanding of.
• Adjust and implement plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business.
• Conduct routine store audits as directed and formulate strategies to improve results.
• Implement policies for credits, damaged product, out of date product and returns.
• Accountable for store results; Hold store team accountable for performance to improve key metrics and drive sales. Create and implement the talent strategy to develop a high-performing and engaged store team.

Colleirville, TN

 Analyze weekly, monthly, and yearly reports for store sales and trends. Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control. Achieve payroll plan through managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan.

Southaven, MS

 Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control. Guide profitable sales and meet store financial plans through business decisions and leading the store team to accomplish essential performance goals. Ensure sound inventory management through an accurate receiving and sending.

Memphis, TN

 Traveled and assisted for new store opening. Perform store visual standards following visual merchandising direction, accomplishing superior product presentation; make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store; ensure product is displayed in a manner which tells a story through styling.

Memphis, TN

 Guide profitable sales and meet store financial plans through business decisions and leading the store team to accomplish essential performance goals. Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control. Interview, coached, and drive desirability among associates toward company.

Memphis, TN

 Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control. Ensure sound inventory management through an accurate receiving and sending merchandise process. Helped manage 3 other store locations within city when needed. Perform store visual standards following visual merchandising.

Bachelor Of Professional Studies, Fashion Merchandising & Marketing

Bachelor'S, Fashion Merchandising