Doreen Ehrhardt

Doreen Ehrhardt Email and Phone Number

Team Lead Golf Travel @ GOLF GLOBE
hannover, lower saxony, germany
Doreen Ehrhardt's Location
Palma, Balearic Islands, Spain, Spain
About Doreen Ehrhardt

My leadership style is based on integrity and authenticity. Respect, empathy, communication and empowernment are the foundation of a successful team.With more than 15 years of experience in the hospitality industry, I have the knowledge and skills to deal with both, external and internal customers.I work with great attention to detail and I am a very positive and balanced person.My aim is to inspire others but also to be inspired to continue developing myself on a professional as well as personal level.

Doreen Ehrhardt's Current Company Details
GOLF GLOBE

Golf Globe

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Team Lead Golf Travel
hannover, lower saxony, germany
Website:
golfglobe.com
Employees:
6
Doreen Ehrhardt Work Experience Details
  • Golf Globe
    Team Lead Golf Travel
    Golf Globe Feb 2022 - Present
    Palma, Balearen, Spanien
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  • Terraza Balear
    Store Manager At Minotti Mallorca
    Terraza Balear Feb 2021 - Nov 2021
    Calvià, Balearen, Spanien
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  • Travelmotion Ag
    Team Lead Sales
    Travelmotion Ag Jan 2016 - Aug 2020
    - Responsible for a team of 10 people- Lead and motivate the team to ensure compliance with company objectives- Implementation and monitoring of service quality- Recruitment, training and development of employees- Ensure sales targets are met by the team
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  • Travelmotion Ag
    Destination Manager & Travel Advisor
    Travelmotion Ag Jul 2009 - Dec 2015
    Palma De Mallorca / Zurich
    - Handling all incoming enquiries via telephone or email- Creating tailormade worldwide trips for customers - Processing of all reservations as well as changes and cancellations - Building and maintaining great relationships with customers and suppliers - Complaint handling- Negotiation of contracts and offers- Package offers for the website and newsletters- Marketing campaings
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  • Dorint Royal Golfresort & Spa Mallorca
    Reservations And Sales Consultant
    Dorint Royal Golfresort & Spa Mallorca Oct 2008 - Jul 2009
    Malllorca
    - Answer all incoming calls and email enquiries - Handling, converting and closing of new reservations- Assist guests with amendments or cancellations of their reservation- Develope and maintain relationships with all guests to encourage repeat business- Sales of additional services
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  • Lehman Brothers
    Executive Dining Reception And Meeting Room Reservations
    Lehman Brothers Jul 2007 - Jun 2008
    London, Reino Unido
    - Meet and greet of internal and external clients - Answer all incoming calls and email enquiries - Liaise with all departments to ensure a smooth and professional service- Assist the Conference Manager with organisation and co-ordination of large events
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  • Hilton London Metrople
    Guest Relations Manager
    Hilton London Metrople Apr 2006 - Jul 2007
    London, Reino Unido
    - Give personalised service to hotel guests, including VIP and repeat guests- Ensure that all customer queries or requests are dealt with in a polite and efficient manner- Handling all guest comments and ensure appropriate follow up- Ensure a smooth running of Reception, Lobby area and Executive Lounge
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  • Hilton London Metrople
    Reception Supervisor
    Hilton London Metrople Feb 2004 - Mar 2006
    London, Reino Unido
    - Supervise a team of 5 receptionists per shift to ensure a smooth operation and highest standard of customer service- Encourage and motivate staff members at all times- Develop working relationships and provide training for all reception staff- Deal with guest requests or queries in an efficient way
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Doreen Ehrhardt Skills

Hospitality Customer Service Hospitality Industry Tourism Front Office Hospitality Management Hotels Leisure Travel Hotel Booking Golf Resorts Yield Management Rooms Division Hotel Management Travel Planning Destination Management Services Customer Oriented Microsoft Office Employee Training

Doreen Ehrhardt Education Details

  • Estrel Hotel Berlin
    Estrel Hotel Berlin
    Apprenticeship Hotel Management

Frequently Asked Questions about Doreen Ehrhardt

What company does Doreen Ehrhardt work for?

Doreen Ehrhardt works for Golf Globe

What is Doreen Ehrhardt's role at the current company?

Doreen Ehrhardt's current role is Team Lead Golf Travel.

What schools did Doreen Ehrhardt attend?

Doreen Ehrhardt attended Estrel Hotel Berlin.

What skills is Doreen Ehrhardt known for?

Doreen Ehrhardt has skills like Hospitality, Customer Service, Hospitality Industry, Tourism, Front Office, Hospitality Management, Hotels, Leisure Travel, Hotel Booking, Golf, Resorts, Yield Management.

Who are Doreen Ehrhardt's colleagues?

Doreen Ehrhardt's colleagues are Bernadette Theisl.

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