Doreen Giles Email and Phone Number
Doreen Giles work email
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Doreen Giles personal email
Senior business analyst and SharePoint Developer: Self-directed leader with extensive experience providing innovative web and database solutions for complex business needs with exceptional communication skills and technical acumen. Proven track record delivering strategic initiatives that improve business processes and bottom-line results. I am a problem solver, highly capable in collaborating with technical and business experts.
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Information Technology AnalystNew Jersey Courts Dec 2022 - PresentTrenton, Nj, UsLead Senior business analyst for Judiciary applications portal.
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Senior Staff MediatorNew Jersey Courts Oct 2020 - Dec 2022Trenton, Nj, UsProvide pretrial mediation services for Special Civil Part Landlord/Tenant mediation settlement cases. Facilitates negotiations among the parties to help them reach a mutually acceptable settlement.
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Sharepoint Administrator / Business AnalystNew Jersey Courts 2018 - Dec 2022Trenton, Nj, Us• Manage day-to-day administration of SharePoint site collection for the Automated Trial Court Services Unit (ATCSU) and Data Analytics, Research, and Standards (DARS) divisions. • Provide guidance to multiple teams in the design of sites for divisions and teams.• Ensure compliance with best practices including UI/UX standards, confidentiality, security, and branding. • Coordinate security access, system upgrades and implementation of standards. • Evaluate business processes to produce automated solutions and workflows.• Provide training support to staff along with developing training tools and resources.Accomplishments: Designed dashboard with manager, supervisor and staff views for tracking over 1400 projects along with tracking status and staff assigned. Established SharePoint standards and uniformity for all sites.
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Elearning Designer, Team LeadNew Jersey Courts 2016 - 2018Trenton, Nj, Us• Role was created by the Chief of ATCSU to establish standards and best practices for video and web content for ATCSU and Municipal Court Services. Worked with multiple divisions reviewing policy, business process and applications for the development of instructional and informational videos.• Developed video content on policy, procedure, and eCourts applications utilized by staff, attorneys, and the public. • Provided guidance to divisions in best practices for video content.• Trained team members and assigned projects.Accomplishments: Production of the FACTS Confidentiality required learning video – used statewide.
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Business AnalystNew Jersey Courts 2014 - 2016Trenton, Nj, Us• Responsible for analysis of business requirements; facilitating meetings with managers, staff, ITO developers and support staff.• Provided technical guidance to management and staff. • Customized operational support tools including user guides and eLearning.Accomplishments: Designed eLearning solution to reduce use of in-person training. It is from this role that I was pulled to lead eLearning and Standards.
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Lead Business Analyst/Application DeveloperNew Jersey Courts 2002 - 2014Trenton, Nj, Us• Technical liaison and developer of automate business solutions for multiple teams within the Programs and Procedures Unit including Language Services, Jury Management, Complimentary Dispute Resolution and Volunteer Services.• Responsible for all aspects of technical training including developing user manuals, help files and in-person training for users in twenty-one (21) New Jersey counties.Accomplishments: Designing and implementing the first online Jury Summons submission and tracking system for the State of New Jersey improving efficiency and accuracy by reducing handling of paper documents, eliminating some data entry and reducing costs to store paper records. Developed the following from concept to completion - statewide tracking systems for Languages Services, Volunteer Services and Mediation.
Doreen Giles Skills
Doreen Giles Education Details
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Amridge UniversityMinisterial Leadership -
Southern Christian UniversityHuman Development
Frequently Asked Questions about Doreen Giles
What company does Doreen Giles work for?
Doreen Giles works for New Jersey Courts
What is Doreen Giles's role at the current company?
Doreen Giles's current role is Senior Business Analyst | SharePoint Administrator | MS Access Consultant.
What is Doreen Giles's email address?
Doreen Giles's email address is do****@****e.nj.us
What schools did Doreen Giles attend?
Doreen Giles attended Amridge University, Southern Christian University.
What skills is Doreen Giles known for?
Doreen Giles has skills like Public Speaking, Government, Policy, Program Management, Sharepoint, Project Management, Policy Analysis, Sql, Enterprise Architecture, Business Analysis, Local Government, Data Warehousing.
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