Doreen Jack Email & Phone Number

United States

Oversee operational projects and process improvement work of HR, including HR technology initiatives, HR service delivery, performance management, compliance, and talent management improvements through leading operational projects and activities, managing HR service delivery processes, and enhance performance management and compliance systems with goal to transform HR service delivery, positively impact the business, and ensure the CHRO and HR teams are fully supported to focus on strategic initiatives and achieve KPI goals

United States

Led a Shared Services team, overseeing onboarding, customer service, compliance, and file management, improving organizational efficiency and employee satisfactionManaged the State of Alaska, FBI, and III fingerprint background check process, and directed compliance programs by conducting audits, recommending improvements, and promoting compliance awareness, ensuring secure hiring practices, legal adherence, and optimized safety and security.Improved team leadership and employee performance through proactively identifying areas for leadership and performance improvement through implementing targeted strategies and initiatives resulting in enhanced leadership effectiveness, boosted employee performance metrics, and employee advancementDirected and managed the organization's licensing, certification, and competency compliance by establishing and aligning processes with industry standards, optimizing efficiency and accuracy ensuring organizational compliance with industry standards, thereby, minimizing risks

United States

Anchorage, Alaska, United States

• Managed and maintained the enterprise-wide mentorship program.• Managed and maintained enterprise-wide employment reports to meet company goals.• Administered the intern program to support youth development partnering with internal and external organizations aligning youth opportunities to progress into professional opportunities.• Administered cross-company shareholder ethics hotline utilizing general counsel to provide confidential issue resolutions.• Supported and coordinated various youth development opportunities.

Anchorage, Alaska, United States

• Represented the company as the HR subject matter expert in the transition, design, and implementation of the Oracle Cloud system.• Managed, designed, and implemented the transition of the company’s onboarding system.• Revamped the orientation process, creating process improvement to ensure a quality experience.• Generated and developed custom and recurring reports to meet company needs.• Maintained data integrity through data analysis of HRIS and personnel file system data.• Developed and implemented HR Metric reporting to track KPI’s to achieve company strategic management goals.• Developed and executed turnover reports to meet Managements goal of reducing costs.• Negotiated cost and feasibility of an I-9 Management solution to ensure compliance.• Conducted audits of HR processes and practices to ensure alignment with departmental and company goals.

Anchorage, Alaska Area

• Serve as an advisor to leadership and facilitates employment and development programs for Arctic Slope Regional Corporation (ASRC) Shareholders. • Work routinely with Support Services and HR leadership, Operational leadership and ASRC staff to accomplish the objectives of the program. • Collaborated with the President/CEO in external community Alaska Native functions such as environmental leadership sessions and ANSEP.• Participated in the ASRC Corporate program to promote economic development among North Slope villages.• Provided oversight for the job shadow program promoting on-the-job learning for craft and staff positions on the North Slope.• Provided oversight for the Intern Program to include hiring, mentoring, and developing interns to ensure interns obtained ideal learning opportunities.• Provided oversight and guidance for internal shareholder statistical meetings.• Assisted in the creation of company cultural programs.

Anchorage, Alaska

• Executed the projects Alaskan Content Plan Program in accordance with contractual terms and specifications.• Utilized contractual documents as the specific basis for compliance commitments to the State of Alaska and the State of Alaska local agencies.• Presented to internal/external clients and coordinated leadership workshops to ensure compliance with projects commitments toward Alaskan hire.• Recruited local talent in accordance to agency contract compliance agreements.• Developed and maintain Alaskan Workforce Employment reports.• Conducted compliance audits and assessments.• Engaged with local agencies to maximize employment initiatives.• Participated in client meetings including representatives of State Government of Alaska, local agencies, and local organizations.• Managed the mobilization and demobilization of project staff.• Reviewed and coordinate benefit and payroll inquiries.• Managed and help mitigate general human resources and personnel issues.• Maintained compliance with the IRS for handling of personal use of Rental/Lease Company vehicles.• Collaborated with Project Controls to manage and maintain Construction Management Project Staffing Plan including review of staffing/de-staffing forecasts with Project Management discipline leads.• Managed and process recognition awards.

Anchorage, Alaska, United States

• Lead HR and Shareholder Programs team in managing daily activities to support HR, Payroll, and Shareholder Programs.• Managed and maintained company programs including the intern, job shadow, economic development, and shareholder programs.• Trained and developed HR and Shareholder Programs staff.• Coordinated shareholder training and development programs.• Facilitated management meetings to achieve company’s strategic employment and development goals.• Traveled to North Slope Villages to enhance community engagement.• Lead HR team in managing daily activities to support Payroll and HR processes.• Acted as a subject matter expert to the HRMS Oracle system.• Coached management in the areas of company policy interpretation, performance management, career development, and personnel matters.• Ensured compliance with state, federal, and local employment laws.• Reviewed and approved employee Personal Leave and Family Medical Leave.• Assisted managers in FLSA determinations.• Created and managed organization compensation incentive plans and provided incentive recommendations.• Managed and analyzed data of custom and recurring reports to meet departmental and company goals.• Presented to the Executive Management team for optimal impact to organizational strategic plans• Managed and maintained the intern and job shadow programs.• Worked in partnership with Legal Counsel on employee relations issues.• Conducted employee investigations.• Conducted studies on turnover rates to improve retention.• Conducted audits on internal departmental procedures and executed change management.• Prepared and managed federally mandated reports such as EEO and VETS-100 reports.• Acted as the subject matter expert in providing custom and recurring HR related reports.