Key Responsibilities.-Maintain effective office administrative systems such as filling and records management and make sure that they are up to date.-Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.-Assist the account managers on planning, developing and managing marketing activities.-To organize and coordinate office operations and procedures timely and efficiently.-Organize internal meetings and taking minutes appropriately.-Invoicing of all the clients every month.-Basic Bookkeeping skills and Petty Cash management.-Providing Skype support to organisations using the company's systems-Monthly reconciliation using excel functions such as VLOOKUP for transactions done using the company's system. -Participate in testing any new developed App.-Participate in drafting of end user documentation. -Prepare Per Diem for developers in the field. -Book travel arrangements.-Liaise with insurance for renewal of medical covers and Assets covers.-Liaise with Safaricom to apply B2C Accounts for the clients.

Key Responsibilities.- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.-Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.-Carry out administrative duties such as filing, typing, copying, binding, scanning etc.-Train clients on how to use the tracking system.-Organize travel arrangements for senior managers.-Prepare certificates for the clients who have fully paid the subscription and prepare login credentials.- Maintain computer and manual filing systems-Handle sensitive information in a confidential manner-Reply to email, telephone or face to face inquiries-Develop and update administrative systems to make them more efficient-Resolve administrative problems-Assist in the preparation of regularly scheduled reports

Key responsibilities-Support and provide superior service via phone, email and faxes as a receiver and caller, use questioning and listening skills that support effective telephone communication.-Keep up to date with current promotions and products pricing, to provide information to clients, on request, while maximizing products sales opportunities.-Collect feedback from clients, ensure their satisfaction and communicate their recommendations and complaints to the sale supervisors.-Contact customers to know their satisfactory level and give feedback.-Stay informed on competitors, their practices and operations, ensuring that the Company maintains a competitive edge.-Carrying out product workshops and promotions-Assisting with inter-office communication.-Answer calls from customers regarding their inquiries