Doreen Linfield Email & Phone Number

Collierville, TN, US

United States

Engaged for manufacturing global transformation program for North American site providing leadership in organizing and managing complex assignments with a high attention to detail across multiple stakeholders. Successfully completed upgrade to new ERP and transitioned business, engineering, manufacturing, and IT over to new processes. Aligned with business.

Windsor, Ontario, Canada

Course creator, designer and instructor for online learning programs including a co-op program Introduction to Project Management and an Applied Leadership course on Program Management. Facilitator for course on Change Management for senior leadership staff at Ontario hospitals

Memphis, Tennessee, United States

 Leader of a successful 25M Transitional Service Agreement completed in 10 months and saving 3.9MM in monthly charges  Lead 39 cross-functional workstreams and multiple on and offshore vendors to deliver on time  Onboarded new MSP and established new ServiceDesk completing 7500 tickets in 10 months

United States And Canada

 Served as cross-functional program director, leading business transformation and managing team of 120+  Provided oversight to 32 strategic projects, designed to achieve transformational business objectives on a global scale.  Managed and controlled $30M comprehensive budget  Developed efficient and effective Lean business processes, leveraging.

United States And Canada

 Created strategies for business transformation and developed business cases for implementation, focused on eliminating outdated systems and replacing with new tools to drive business results Oversaw program initiation and established project baseline, building governance structure, reporting, and schedules and cultivating teams’ expertise Gained.

United States And Canada

 Built successful relationship with clients and ensured quality delivery of custom Learning Services & Solutions for key accounts in North America  Developed and launched on time online higher education programs, utilizing technology to enhance learning, including simulations, interactive activities, games, virtual reality, and augmented reality Managed.

Mississauga, Ontario, Canada

 Collaborated to respond to multi-billion dollar RFP in cooperation with IBM for new smart, digital hospital technology. Created delivery schedule proposals and formulated governance suggestions  Prepared extensive PMO reports and presentations to be presented in two hour sessions daily to customer for several months

1 Mount Pleasant Road, Toronto, ON

 Developed, executed, and managed key programs, including Learning Team and Customer Care transformation within company with $15B in annual revenue Led cross-functional teams, both on and offshore, for key go-to-market programs, including sales and customer care training of up to 15,000 representatives

79 Wellington Street, Toronto, ON

 Led 3-month, $3M project to analyze business requirements and possible technology and business process solutions for next generation banking program to be rolled out over next 5+ years for company with 100K employees and 1,100 branches across Canada. Spearheaded $10M program to design new banking application for use by 10M usersto replace existing tool.

Mississauga, ON

 Led RFP documentation and requirements and subsequent vendor selection process for development of new, expanded billing and charging platform for wireless services for 55M+ Managed up to 9 vendors simultaneously. Interacted with vendors, answering questions, analyzing proposals, and evaluating lab results Supervised team of 10 and controlled $300K.

Toronto, ON

 Managed all aspects of $3B LTE 4G Wireless Network (LTE) program, including 500 staff in 18 departments rolling out new technology in under 8 months to launch next generation of wireless networks and achieve first-to-market status. Coordinated project to deliver world’s fastest mobile network technology to 5M+ Canadians. Received CEO Team of the Year.

Toronto, ON

Founder/CEO | Linfield Enterprises 2002 – 2010Leader of programs in finance and telecom consistently delivering on-time and budget exceeding customers expectations

Toronto, ON

Senior Project Manager | Sprint Canada 1995 – 2000Quickly advanced within Sprint to Senior Project Manager role based on merit, overseeing a $2.5 million budget for real-time billing applications for business customers. Awarded ‘Special Project’ accolade for implementing Billing Analysis Software with zero post production variances.

Markham, ON

Bachelor Of Arts (B.A.), English Language And Literature, General

Human Resources Management, Hr, High Honours

Adult Education, Staff Training And Development