Developed and maintained relationships across Eastern NC resulting in increased admissions. Supported the young adult to elderly demographic of individuals, families, and referents with the admission process to inpatient treatment followed by aftercare collaboration. Generated admissions by exhibiting at sponsored events, utilizing Zoom and in person meetings. Responsible for performing market analysis, identifying key referral partnerships. Maintained database working independently and as a team player within the budget and operation, state and federal guideline of HIPPA compliance.

Performed Business Development with local community professionals and organizations primarily in the Wake and Durham County communities. Independently meeting with attorneys, local court systems, other treatment providers, inpatient programs and detox hospitals. Helping to resolve barriers to treatment.

DWI and Substance Abuse assessment counselor. Lead facilitator for an aftercare group, providing education and group therapy. Responsible for monitoring and documenting for licensed professionals. Certified ADETS and Prime for Life instructor. Receive payments, invoices, maintain records.

Coordinator for a startup Peer Support Specialist service. Duties include assisting with program development, analyzing treatment plans, reports and strategies, and developing corrective action plans if contract goals were not met. Responsible for hiring and providing direct supervision of Certified Peer Support Specialists and Paraprofessionals and managing the overall revenue success of the program, meeting all metric requirements.

Assertive Community Treatment Team, Qualified Professional, Certified Substance Abuse Counselor. Working in the Durham community with dual diagnosed population of severe persistent mental health individuals struggling with addiction. Demographics included young adults to the elderly population.

Provided Clinical supervision, performance reviews to case managers. Supervised treatment planning team and outcomes including crisis intervention and problem solving. Responsible for assessments, evaluations, orientation, ensuring compliance with monitoring agencies. Liaison for community resources. Developed and taught curriculum for education and therapy groups. Participated in Policy and Procedures, implementation and staff training of electronic medical records. Compliance to agency, State and Federal regulations in documentation and developing corrective action plans. Facilitated individual therapy, family conferences, back to work conferences, and Uniform and Licensed Professionals Group. Managed and oversaw cases with professional licensure issues and their monitoring agencies.

Provided all duties related to Case Management and counseling for chemically addicted patients and their families in compliance to agency, State and Federal regulations in both the inpatient and outpatient department. Worked with a diverse population of young adults to the elderly demographic including those suffering from dual diagnosis, process addictions, mood disorders and various other mental health issues. Facilitated daily group therapies and educational lectures.