Doreen Heller Email & Phone Number

Prescott Valley, Arizona, United States

Prescott Valley

Collect rents, maintain resident satisfaction by managing upkeep and communicating Rules and Regulations to residents. Perform budget duties. Office administration to include Manage America maintenance for all residents in the park. Document control and electronic storage. Reports to Assessors office on MH ownership. Manage maintenance technician.

Prescott, Az

Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization. Provide support to the Program Administrator, Day Program Supervisor and Human Resources. • Interview applicants, conduct background checks, Orientation of new employees, explain company policies, benefits and procedures to employees and applicants.• Records staff HR/personnel information into HR computer database (ABRA system)• Tracks staff training and posts information per agency procedure• Ensures accident / injury reports are completed and routed per agency procedure.• Ensures Exit Interviews are completed to identify reasons for employee separation and prepares related reports as requested.• Maintains policy manuals to ensure contents are up-to-date and organized.• Maintains notary public status.• Keeps Human Resource Director informed of all activities that will or might involve the HR department.• Ensures accident / injury reports are completed and routed per agency procedure.• Ensures Exit Interviews are completed to identify reasons for employee separation and prepares related reports as requested.• Maintains policy manuals to ensure contents are up-to-date and organized.• Maintains notary public status.• Keeps Human Resource Director informed of all activities that will or might involve the HR department.

Phoenix, Az

Support Vice President of Operations for the Western Region, perform all administrative duties, payroll, accounts payable, contract management, travel, expense reporting, project management/financial system management with Back Office/CapX system.

Chandler, Az

Support Manager of IPD Marketing Department by performing calendar management, travel arrangements, meeting scheduling and all office functions as required. Assisted with a special project in the tracking of employees’ time and activities by entering and manipulating data using Excel software.

Phoenix, Arizona Area

Support the software definitions for all SNA connected physical units (PU2 PU2.1 and SNI PU4 hosts) for the users connected to 3745 equipment in South America, Europe, Asia Pacific and Australia and remote US locations. This involved 40 3745 Communications controllers and the associated VTAM switched definitions. Most of the 3745's were equipped with optional 900 frames. The connected devices included PC's and SNA servers. This network consisted of many communications protocols including SDLC, Frame relay, Token Ring and X25. Processing of customer requests for attachment of new devices and on-going support for 2nd level problem determination. All changes to the network required strict compliance with change control and testing procedures.

Phoenix, Arizona Area

Manage all responsibilities for the Triumph Technical Help Desk, which included taking and resolving all technical trouble calls and assisting with LAN or Mainframe issues. Route problem to appropriate LAN or Mainframe team member if necessary via the DSR Database. Created and maintained all procedural documentation for the Help Desk. Assisted the LAN team with printer and PC desktop support by hands-on troubleshooting. Created and maintained LAN id’s using Netware Admin. and working with Security for RACF id’s for Triumph. Manager of Triumph Production Access rights and the Group Security Administrator for Triumph Enablement team.