Doreen Rainey Email & Phone Number

Direct and oversee both internal and external operations and administrative support staff, including IT, Accounting, HR.Manage metrics, guidelines, and standards for improved company efficiency and effectiveness.Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales in each division to achieve financial objectives.Lead coordination and integration of efforts among operations, administration, and customer service divisions to produce smoother workflow and more cost-effective business processes.Develop and implement policies and procedures to continually improve day-to-day operations.

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Founded the RADICAL Success Institute in 2008 where we've empowered, coached and trained thousands of people to define success for themselves and get the guts to go after it.Creator:Developed the RADICAL Success Method, a 7 step method that teaches the foundation for creating internal transformation to create external results. It's the cornerstone process to identify authentic goals, design your personalized action plan and move past the barriers and challenges that try to hold you back.Master Coach:Through our masterminds, private coaching, retreats, intensives and conferences, I've witnessed clients take the coaching concepts shared through my curriculum based programs and completely transform their career, business, finances and relationships.Speaker:I love sharing my RADICAL Success message with dynamic keynotes, on panels and as breakout sessions. Attendees always leave with a deeper sense of purpose, a higher level of confidence to go after their goals and a practical, personalized action plan to get them there - faster.Podcaster:RADICAL Success Podcast Leading the conversation on how committing to an internal transformation can create external results. Insightful discussions and interviews on positioning yourself for RADICAL Success.

Responsible for the overall direction and strategic plan for the business line. Managing day to day operations including budgeting, marketing, sales and staff. Manage the front end and back end for marketing, sales and community engagement. Develop, create and manage courses, events, programs and products related to personal and professional development for the brand.Create and manage content development strategy for online and offline marketing and sales.Oversee staff, instructors, coaches and teachers as well as deliver personal and entrepreneurial coaching and training.

Manage complex employee relations’ issues regarding performance, terminations, improvement plans, and policy and procedure interpretations to reduce turnover and increase overall performance.Designed and implemented an Employer of Choice Initiative based on a model of Trust & Communication, Continuous Improvement, Fun & Rewarding Environment, and Innovation & Risk Taking.Created competency models for staff levels in the organization to define successful performance and provide a roadmap for advancement. Redesigned the performance management process to incorporate goals and expectation setting, 360 feedback, and improved communication between staff and management.Plan and direct all aspects of the organization's human resources policies, procedures, programs, and initiatives with budget responsibilities. Provide guidance and coaching to management regarding significant employee issues.Manage recruiting, compensation, and benefits.Design and deliver training in the areas of communication, performance management, and selecting employees. Advise senior management on employee issues including morale, performance management, disciplinary issues and terminations.Ensure company compliance with current, applicable labor laws.

Ms, Conflift Negotiation & Conflict Management

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