Doreen Tham Email & Phone Number

Singapore

• Provide dedicated client support through timely updates, reminders, and responsive handling of inquiries.• Facilitate seamless communication with AIA for policy underwriting, claims processing, and resolution of client queries.• Efficiently submit claims on behalf of clients, ensuring accuracy and adherence to procedures.• Coordinate health screenings with clinics and obtain medical reports for insurance underwriting purposes.• Manage client administrative tasks using Excel… Show more • Provide dedicated client support through timely updates, reminders, and responsive handling of inquiries.• Facilitate seamless communication with AIA for policy underwriting, claims processing, and resolution of client queries.• Efficiently submit claims on behalf of clients, ensuring accuracy and adherence to procedures.• Coordinate health screenings with clinics and obtain medical reports for insurance underwriting purposes.• Manage client administrative tasks using Excel, ensuring meticulous organization and data accuracy. Show less

Singapore

• Developed and implemented pricing strategies that optimized profit margins and enhanced competitiveness in the jewelry market.• Established partnerships with reliable manufacturers to source high-quality products at the best prices, ensuring consistent product standards and customer satisfaction.• Managed a successful storefront, including product photography, listing creation, and comprehensive product descriptions to attract and inform potential buyers.• Maintained high levels… Show more • Developed and implemented pricing strategies that optimized profit margins and enhanced competitiveness in the jewelry market.• Established partnerships with reliable manufacturers to source high-quality products at the best prices, ensuring consistent product standards and customer satisfaction.• Managed a successful storefront, including product photography, listing creation, and comprehensive product descriptions to attract and inform potential buyers.• Maintained high levels of customer satisfaction through proactive communication, efficient order fulfillment, and responsive customer support.• Organized packaging and courier services to guarantee smooth delivery processes and timely order fulfillment, contributing to a seamless customer experience.• Conducted market research to identify trends and customer preferences, adapting strategies to capitalize on emerging opportunities and stay ahead of competitors. Show less

Singapore

Event Management: Established clear objectives, effectively managed budgets and resource allocation, coordinated logisticsMarketing: Supported content curation, crafting compelling content to enhance client engagement and expand reachClient Administration: Efficiently managed client data through meticulous spreadsheet organization and filing of claimsPolicy Summary: Simplified complex insurance policies into client-friendly documents and designed client portfolios using… Show more Event Management: Established clear objectives, effectively managed budgets and resource allocation, coordinated logisticsMarketing: Supported content curation, crafting compelling content to enhance client engagement and expand reachClient Administration: Efficiently managed client data through meticulous spreadsheet organization and filing of claimsPolicy Summary: Simplified complex insurance policies into client-friendly documents and designed client portfolios using CanvaInvestments: Conducted thorough analysis of financial documents and performed evaluations of investment funds Show less

Singapore

• Source and screen candidates with precision and diligence to ensure the selection of qualified individuals.• Maintain accurate records in the staff database to uphold organizational efficiency and accessibility of information.• Ensure compliance with employment laws and regulations to foster a fair and ethical work environment.• Streamline the recruitment process through strategic initiatives aimed at optimizing efficiency and productivity.

Singapore

- Execute marketing strategies and meticulously track sales data for continuous improvement.- Create and manage product listings, ensuring accurate representation and efficient inventory management.- Process orders promptly and coordinate shipment logistics to ensure timely delivery.- Respond to inquiries promptly, addressing customer concerns and ensuring high levels of satisfaction.

Singapore, Singapore

-Responded to inbound calls and emails effectively, providing friendly and professional customer service while assisting customers with their inquiries-Resolved any issues or complaints customers may have efficiently, ensuring customer satisfaction -Accurately verified customer identity and personal information, preventing fraud-Expressed empathy to customers who experienced unsatisfactory service to retain them and establish customer loyalty-Demonstrated a high level of… Show more -Responded to inbound calls and emails effectively, providing friendly and professional customer service while assisting customers with their inquiries-Resolved any issues or complaints customers may have efficiently, ensuring customer satisfaction -Accurately verified customer identity and personal information, preventing fraud-Expressed empathy to customers who experienced unsatisfactory service to retain them and establish customer loyalty-Demonstrated a high level of knowledge and understanding of the company's products and services to fully assist customers Show less

Diploma Of Education, Banking & Finance

Gce 'O' Levels

Activities and Societies: Scouts