Doren Diaz Email & Phone Number

• Ensures the Pre-employment Requirements of Travel Nurses are set-up and completed before their start date.
• Uploads these documents in their database to ensure it is available for use by other PPR Employees.
• Communicates with QM Specialist for any requirements update.
• Reviews uploaded documents in the database and make sure they are correct as part of my Vendor Management tasks
• Updates issue and expiry dates to correct the information in the system.
• Updates main spreadsheet to reveal the progress of the documents of each candidate

• Ensures the Pre-employment Requirements of Travel Nurses are set-up and completed before their start date.
• Uploads these documents in their database to ensure it is available for use by other PPR Employees.
• Communicates with QM Specialist for any requirements update.
• Reviews uploaded documents in the database and make sure they are correct as part of my Vendor Management tasks
• Updates issue and expiry dates to correct the information in the system.
• Updates main spreadsheet to reveal the progress of the documents of each candidate

• Trained the onboarded newly hired Customer Service Representatives.
• Processed and did the follow-ups for the Credentials and logins of the trainees.
• Ensured that the pre-requirements were fully submitted by the Agents to the HR and TA.
• Processed the Daily Time Report of the trainees.
• Over-all in charge of the Class during Training days.
• Supported and Led the Team in Operations.

New York, United States

• Responsible for providing excellence in Customer Service Satisfaction.
• Inbound Calls
• Processed order entry and service entry