Chief Operations Officer
Current• Led the operations, sales, marketing, IT, customer support, and HR departments for a global educational company.• Created the business expansion strategy and led the development and launch of new products and services. Results increased revenue by 62%. • Produced and executed the company’s strategic plans, operational changes, process improvements, and generated a business expansion and sales roadmap.• Developed high-performance teams through strategic hiring, training, mentoring, and collaborative leadership.• Established, implemented, updated, and automated HR systems, processes, billing, technology, and eCommerce sales systems. • Built the HR department for the company from the startup phase.