Dorene Couvertier Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia

Miami/Fort Lauderdale Area

• Aided with the complete restructuring of staff procedures and school infrastructure through the development and implementation of a comprehensive and efficient policy, which helped increase enrollment by 29% on the.
• Efficient administrative support and office management
• Implemented “First Impression” standard protocol for customers care
• Trained front office staff to ensure quality standards
• Employed skills in Microsoft Office and other operating systems
• Restructured policy and procedures for maximum productivity

Coral Gables, Florida

• Efficient administrative support and office management
• Administrative duties, managed calendar/scheduling
• Prepared client contracts
• Communicated efficiently with staff and third-party vendors
• Conference room organization and equipment maintenance (computer, copiers and plotter)
• Maintained inventory and order supplies

Miami/Fort Lauderdale Area

• Personal Assistant to company Vice-President
• Efficiently managed office
• Managed calendar
• Office equipment maintenance
• Sorted and prioritized correspondence
• Planned travel arrangements

Ft. Pierce, Florida

• Efficiently managed office
• Processed registrations and insurance verification
• Maintained records
• Managed calendar
• Scheduled procedures
• Data entry and database management

Port Saint Lucie, Florida

• Established effective organizational and filing systems in a brand new, state of the art, Wound Care Center
• Processed registrations and insurance verification
• Created and maintained the new patient database
• Scheduled surgeries and procedures
• Prepared the department for JCAHO visit.
• Acquired medical transcriptions

Vero Beach, Florida

Answered phones, scheduled appointments, and surgeries. ICD-9 coding, data entry, filing, and other office duties.

South Miami, Florida

Performed same duties as in Miami Children's Hospital.

Miami/Fort Lauderdale Area

Analyzed discharged patient charts. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Retrieved physician correspondence from dictation service and made edits when necessary. Accurately entered procedure codes, diagnosis codes, and patient information in billing software. Ensured compliance with.

Anatomy, Medical Terminology

Associate'S Degree, Tourism And Travel Services Management