Doretha Jackson Email & Phone Number

Duluth, Georgia, United States

Temporary Assignment (Due to COVID-19, this assignment was suspended)Scheduled eye examine appointments to incoming potential patients,Confirmed, Canceled, Rescheduled, and Rebooked eye examine appointments on outgoing and incoming calls utilizing Cisco Communication technologyProvided excellent customer service to patients on a consistent basis.Team player with co-workers insuring every call is handled professionally and in a timely manner.

Atlanta Metropolitan Area

Communicated with customers and associates by phone, mobile app, click-to-chat and Internet reportingGathered and documented loss informationHandled a large volume of calls in a collaborative team settingUsed State Farm systems and technology