Dori Chappell Email & Phone Number

Austin, Tx, Us

Austin, Texas Area

Serve as project and client manager, leading over 30 simultaneous, end-to-end projects while demonstrating strong organizational skills and effective task prioritization in a very fast paced, rapidly changing environment. Each project focuses on a combination of media channels including, but not limited to digital, video, print and social media.Develop and maintain project timelines, maintain and adjust individual budgets as needed throughout the project, each of up to $2 million… Show more Serve as project and client manager, leading over 30 simultaneous, end-to-end projects while demonstrating strong organizational skills and effective task prioritization in a very fast paced, rapidly changing environment. Each project focuses on a combination of media channels including, but not limited to digital, video, print and social media.Develop and maintain project timelines, maintain and adjust individual budgets as needed throughout the project, each of up to $2 million. Implement project timelines with meticulous attention to detail, ensuring projects are delivered on time, with accuracy, and within budget constraints.Develop a deep understanding of client goals, partnering with clients to develop measurable milestones and define desired project outcomes.Conduct recurring Project Status Review meetings, alongside daily client contact via email and ad hoc calls, in order to strengthen the partnership and trusted relationship.Partner with internal leadership to identify risk points and prioritize escalations, working collaboratively to find effective solutions that support client growth and satisfaction.Maintain deep knowledge of each client's compliance requirements. Ensure that all deliverables for each campaign meet these standards, maintaining consistency and professionalism in project outputs.Serve as a mentor to new and mid-level Project Managers, providing guidance and support to facilitate their professional development and success within the organization. Show less

Austin, Texas Area

Developed and executed all marketing strategies and awareness campaigns using strategic planning and organizational skills resulting in an increase in patients of over 100%.Cultivated and deepened productive B2B and B2C referral source relationships through effective communication and mutual collaboration to build respect throughout the community.Performed extensive market research and managed the launch of a unique team of community professionals focused on a collaborative… Show more Developed and executed all marketing strategies and awareness campaigns using strategic planning and organizational skills resulting in an increase in patients of over 100%.Cultivated and deepened productive B2B and B2C referral source relationships through effective communication and mutual collaboration to build respect throughout the community.Performed extensive market research and managed the launch of a unique team of community professionals focused on a collaborative approach of assessing and treating children with special needs. Show less

Austin, Texas Area

Assessed and updated processes and procedures in order to ensure compliance with OSHA and HIPAA regulations.Managed AR overdue accounts through daily detailed review, decreasing overall past due total by 94%.Addressed patient complaints and feedback using effective communication and performing continuous process improvements to streamline day-to-day business operations and increase patient satisfaction.Oversaw scheduling team to ensure timely and efficient allocation of… Show more Assessed and updated processes and procedures in order to ensure compliance with OSHA and HIPAA regulations.Managed AR overdue accounts through daily detailed review, decreasing overall past due total by 94%.Addressed patient complaints and feedback using effective communication and performing continuous process improvements to streamline day-to-day business operations and increase patient satisfaction.Oversaw scheduling team to ensure timely and efficient allocation of calendars.Hired, on-boarded and trained administrative staff. Show less

Austin, Texas Area

Supported Clinical Manager with proactive correspondence management, document coordination and customer relations.Scheduled, rescheduled and cancelled appointments for patients.Verified benefits and worked with insurance companies to obtain payments.Monitored front desk so that questions could be promptly addressed.

Austin, Texas Area

Conducted one-on-one Applied Behavioral Analysis (ABA) therapy sessions in home, school and public settings for children ages 2 to 12.Guided caregivers of patients in effective therapeutic exercises integrated from Advanced Behavioral Therapy.Led weekly patient progress meetings with caregivers and therapy team to ensure team uniformity and patient success.Developed and maintained clear, individualized documentation on each patient and performed regular assessments to… Show more Conducted one-on-one Applied Behavioral Analysis (ABA) therapy sessions in home, school and public settings for children ages 2 to 12.Guided caregivers of patients in effective therapeutic exercises integrated from Advanced Behavioral Therapy.Led weekly patient progress meetings with caregivers and therapy team to ensure team uniformity and patient success.Developed and maintained clear, individualized documentation on each patient and performed regular assessments to update treatment plans for continued progression.Mentored and guided education of incoming therapists by observing skills and creating quarterly objectives for improvement. Show less