Dorian Castillo Email and Phone Number
I would describe myself as a people person who loves solving customers problems complaints. I have a passion for being in management because i want customers to get the best service possible, as well i love teaching assoicates how to get this done.
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Customer Service RepresentativeVxi Global Solutions, Llc Mar 2014 - PresentGreater Los Angeles AreaCall Center -
Customer Service ManagerWalmart Oct 2007 - Jun 2012Supervised Associates in the area of responsibility by assigning duties, communicatinggoals, providing feedback and follow-up.· Monitored performance, teaching and supporting Company pólices and procedures.· Participated in the hiring, promotion, coaching, teaching and evaluation of Associates.· Lead Point-of-Sale Operations.· Lead Financial Services Operations.· Lead Front-End Operations. · Lead Refunds Operations.· Make timely and effective decisión.
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Financial Service RepresentativeAig Sunamerica Jun 2005 - Aug 2007Handled customers inquires via incoming mail. Processed new buisness policy issues, Post-issue transaction and support. Worked closely with bank home offices, agents policyholders and other customers in building and maintain solid relationships.
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Administrative Assistant/ReceptionistHelpmates Jul 2004 - Jun 2005Administered a high level of customer service by assisting clients.§ Organized and maintained office files.§ Answered, screened and routed calls.§ Typed and proofread a variety of letters, memoranda and forms § Scheduled and coordinated meetings, travel arrangements and events.§ Arranged facilities, equipment and refreshments for meetings.§ Retrieved and distributed faxed document in correspondence with specified guidelines.
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CollectionsRobinson May Sep 2002 - Jun 2004Investigated and verified financial status for customers applying for credit.§ Established credit limitations on customer account.§ Reviewed collection report to ascertain status of collections and balances outstandingand to evaluate effectiveness of current collection policies and procedures.§ Submitted delinquent accounts to attorney or outside agency for collection.
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Customer ServiceM&B Window Fashions Feb 2000 - Aug 2002Handled technical calls with customers and vendors§ Spoke with manufacturing plants regarding overdue orders.§ Handled RGA'S for customers.§ Advised customers of order status.§ Typed and proofread a variety of letters, memoranda, forms and report in an accurateand efficient fashion.
Dorian Castillo Skills
Dorian Castillo Education Details
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South West College
Frequently Asked Questions about Dorian Castillo
What company does Dorian Castillo work for?
Dorian Castillo works for Vxi Global Solutions, Llc
What is Dorian Castillo's role at the current company?
Dorian Castillo's current role is Customer Service.
What schools did Dorian Castillo attend?
Dorian Castillo attended Santa Monica College, Los Angeles Southwest College, South West College.
What skills is Dorian Castillo known for?
Dorian Castillo has skills like Auditing, Sales Process, Banking, Window Fashion Industry, Job Coaching, Corporate Finance, Call Center, Retail, Sales, Pos, Office Agents, Customer Satisfaction.
Who are Dorian Castillo's colleagues?
Dorian Castillo's colleagues are Maricel Aledia, Shennel Malcolm, Dorene Henderson, Collin Deslatte, Krizaleen Laborte, Kotora Wade, Rhodellia “ojie” Mamburam.
Not the Dorian Castillo you were looking for?
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Dorian Castillo Tatem
Masters In Discourse Analysis: Communication, Society And EducationDedham, Ma -
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Dorian castillo
West Valley City, Ut -
3meijer.com, meijer.com, gmail.com2 +161678XXXXX
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