As a Training Manager at GoHealth, I help lead the design, development, and delivery of engaging and effective training programs for our carrier specific sales and customer service teams. I leverage my expertise in Articulate 360, a powerful e-learning authoring tool, to create interactive and immersive learning experiences that enhance the skills and performance of our employees. I also train and mentor other trainers, using the Train the Trainer approach, to ensure consistent and high-quality training standards across the organization. With over five years of experience in the training field, I have successfully managed and executed multiple training projects for various clients and industries, including healthcare, insurance, and retail. I am passionate about creating a culture of learning and development that fosters growth, innovation, and excellence. I am always looking for new ways to improve and expand my training skills and knowledge, and to share them with others.