Dorian Pilditch-Wright Email & Phone Number

• Liaising with Clients and Candidates via telephone, e-mail and face to face• Conducting Telephone and face to face interviews• Ensuring all candidates’ Right to Work documents are verified as per the Home Office Regulations. (ensuring passport is acceptable, applying for Biometric Residence Permit (BRP) checks and Employer Checking Service (ECS) checks)• Applying for and chasing references• Data entry• Providing file updates by e-mail through in house CRM system (Eclipse) • Averaging 75-100 system logs per day• Clearing an average of 15 files per month• Photocopying, scanning, printing, filing, creating ID badges and uploading documents to CRM system (Eclipse)• Preparing files for audits• Applying for and verifying DBS applications on the U-check portal• Applying for Certificate of Fitness to work for candidates• Booking candidates into practical trainings and sending online training links via e-mail• Arranging and attending one to one meetings with candidates at their address to increase rate of compliance by obtaining any outstanding documentation• Averaging daily a total of 1:45 minutes of call time• Posting Job advertisements• Resourcing on CV Library, Indeed and Linked In• Posting application packs, uniform and ID badges

Ilford, United Kingdom

• Auditing files• Preparing files for external audits• Monitoring the compliance administration team ensuring work is being carried out to a high standard• Training and supporting the compliance administration team so they are fully aware of their roles and how to carry out each task• Organising work and time management for the team and monitoring their performance on a daily basis• Monitor the system to manage forthcoming expiry of documents and chasing candidates for them• Booking candidates for training updates. • Sending DBS links• Managing a small pipeline of new candidates to make compliant.

• Liaising with Clients and Candidates via telephone, e-mail and face to face• Conducting Telephone and face to face interviews• Ensuring all candidates’ Right to Work documents are verified as per the Home Office Regulations. (ensuring passport is acceptable, applying for Biometric Residence Permit (BRP) checks and Employer Checking Service (ECS) checks)• Applying for and chasing references• Data entry• Providing file updates by e-mail through in house CRM system (Eclipse) • Averaging 75-100 system logs per day• Clearing an average of 15 files per month• Photocopying, scanning, printing, filing, creating ID badges and uploading documents to CRM system (Eclipse)• Preparing files for audits• Applying for and verifying DBS applications on the U-check portal• Applying for Certificate of Fitness to work for candidates• Booking candidates into practical trainings and sending online training links via e-mail• Arranging and attending one to one meetings with candidates at their address to increase rate of compliance by obtaining any outstanding documentation• Posting Job advertisements• Resourcing on CV Library, Indeed and Linked In• Posting application packs, uniform and ID badges (I worked independently for 3 and a half months from early November 2015 – mid February 2016 after my colleague resigned)

Resourcing new candidates for the Doctors'​ division on a daily basis, adding Drs to a database whilst scrutinizing all documents making sure that they are authentic and that they all are consistent. Filing, faxing, scanning, verifying DBS on an online portal, meeting weekly KPI's targets, preparing Drs' files for audits. Applying for references and certificate of fitness to work.

Uploading driver information to the system, doing front desk customer service, handing PDA devices and accessory packs, filing, making sure driver documents were scrutinized properly in compliance with Uber requirements, roaming customer service, resolved driver issues on the Uber database, responded to e-mails.

Managing on a daily basis operations, dealing with clients orders and equipment ordering from suppliers, generating new business with new and existing clients, maintaining accurate record of the goods, responsible for staff attendance and punctuality record was taken, follow up with clients to make sure they pay on time, assist with Sales and Marketing promotions, answering emails, handle appraisals and disciplinary meeting and actions. Gave instructions to those operating machines, data entry, calculate VAT, filing, answering phone calls, faxing, critical thinking.

Making outbound calls, processing at least 60 claims per day for a medical billing outsourcing company to make sure doctor offices are paid through insurances in America such as Medicaid, Medicare, United Health Care.