• Manages operations and executive support at a recording studio that achieved over $1 million in sales and served clients such as Netflix, HBO, NBC Universal and RCA Records• Oversee 2 professional email accounts to monitor and distribute correspondence for potential and existing clients• Organizes and facilitates the invoicing process for over 300+ clients• Ensures accurate financial records that reflect expenditures for supplies, labor costs and companyrevenue• Facilitates completion of work for hire through contracted labor with 10+ engineers• Manages and coordinates media projects such as TV/film productions, music recordings, and podcasts• Coordinates scheduling for staff of 20+ interns and engineers• Serves as troubleshooting expert and on-call support for technology issues and client relations• Represents brand of the organization to grow relationships with external parties• Offers creative and logistic support for 30+ special productions and events through prioritizing clientsatisfaction

• Delegated and assigned tasks to 10+ employees and enforced company policies• Earned 2nd highest increase in averages sales transactions in Atlanta district in April 2020• Recognized by district for exemplary customer service in May 2020• Led district manager meetings to implement new sales strategies, marketing ideas, and training methods

• Facilitated continuous development of store associates to achieve desired sales and results• Scheduled and delegated team assignments based on strengths to optimize service levels• Communicated to establish positive relationships with guests and employees• Led record sales in December 2019, doubling totals from previous year