Delivery Manager accountable for PMO responsibilities for our 8 Essential and Suites brands. Primary responsibilities include:+ Coaching Project Managers, Product Owners, and Teams on setting up and managing projects+ Resourcing allocation and escalation support for projects+ Maintaining standards and processes for effective Agile implementation within Brand Marketing+ Provide Scrum Manager support for strategic projects

Agile Project Manager responsible for the implementation of Agile Methodology and the cultivation of an Agile environment across two hospitality brands.Job responsibilities include:+ Driving increased speed of development for design and guest experience projects through collaboration, effective sprint and long-term planning, risk identification and faster decision making.+ Facilitating Agile Ceremonies including Stand-up, Sprint Planning, Retrospectives and worked with Product Owners to manage back-log and remove impediments.+ Conducting project management responsibilities including facilitating plan development, managing project execution and timelines, and supervising project governance. + Fostering an Agile Community of Practice to serve as a monthly forum for best practice sharing and skill development for the Agile Project Managers supporting brand and marketing initiatives.

Turning development STRATEGY into RESULTS through the design of holistic performance solutions.Our work at Evolve Performance Solutions includes:+ Creating curriculum plans to address development needs of associates over their career+ Designing learning solutions based on defined needs that take into consideration the best method of delivery for success+ Evolve existing learning solutions to better align with current learning best practices+ Identify and develop complementary tools and programs to support development outside of the classroom environment

Create and implement Learning and Development strategies for 1600+ Marketing associates globally across The Coca-Cola Company. Responsibilities include:+ Assessing associate development needs and creating or sourcing learning solutions+ Building and managing and the School of Marketing, a corporate learning platform offering virtual and physical learning opportunities for talent development+ Leading global task force teams to create new development tools+ Facilitating the global roll-out of a new marketing competency model and assessment process+ Creating and managing the global Marketing Capability communication platform

Developed and curated content for DNA, Marketing’s proprietary system of methodologies, frameworks, and tools that enable 1600+ marketers to execute consistent, quality campaigns.Responsibilities included:+ Partnering with SME's to create or update learning content for key marketing processes+ Managing the content for the DNA website+ Developing a new online communication platform for DNA. This included assessing user needs, agency briefing and management, BETA testing, and user testing+ Providing SME/business process lead support to the development of a global marketing project management platform

Launched and managed operations for a start-up retail e-commerce store selling Coca-Cola licensed merchandise. Responsibilities included:+ Overseeing processes order management, customer service, inventory management and the daily management of a third-party fulfillment center+ Leveraging project management and process design skills to optimize seasonal product launches and the daily order management and inventory processes+ Using data to identifying opportunities for efficiency throughout all Coca-ColaStore.com processes+ Developing and implementing productivity solutions to decrease cost and increase revenue+ Served as the Operations business lead for all platform enhancements

Internal consultant supporting a Customer Operations/Call Center environment.Responsibilities included:+ Analyzing group performance against metrics and identifying opportunities for improvement+ Performing the analysis and resulting cost projections for annual business planning+ Representing as the client group SME on major Six Sigma project initiatives.+ Developing and creating scheduled and ad hoc reports

Internal project management consultant for a call center group responsible for managing customer service and inquiries. Responsibilities included:+ Designing process to improve productivity through decreased call handle time, decreased average turnaround time and increased fulfillment efficiencies.+ Building and documenting the processes to support a new business model which managed the consumer contacts of Coca-Cola's customers.

Provided Operations Project Management support to the Burger King Account Team.