Dorian Medina Email & Phone Number

Roseville, California, United States

Sacramento, California, United States

• Provide members with customer 1:1 training programs in their garage• Provide customers with consultations regarding their fitness, lifestyle, nourishment, & other healthrelated topics• Update Google Business & social media pages with photos, responses to reviews, & inquiries• Podcast host interviewing Sacramento business professionals & entrepreneurs using Streamyard • Generated $80,000 Gross Revenue in organic & word of mouth in first year in business• Negotiated contract and length of term memberships for on-boarding members

Sacramento, California, United States

Collaborated with the Fitness Coaching team remotely with members in PST, EST, andArgentina through 1:1s, team meetings, and growth sessions• Remote professional collaborating with 160+ team members from around the country• Reviewed emails and escalated customer issues via operational processes• Provide customers 1:1 training programs based on their goals & lifestyle virtually using Google Meet • Proficient in software programs such as Kustomer, Retool, Slack, & Google

Sacramento, California Area

• Managed 5 locations in the Nor-Cal region• Managed and assisted with financial portfolio of 1Million+ in annual revenue such as payroll, time-sheets, and funds allocation• Interviewed, hired, and trained new staff and upcoming coaches• Provided customer service to a membership base of over 850+ members within 5 locations• Over 350 Membership closes• 85% Retention over a period of 2 years managing 5 locations• Grew monthly Gross revenue from $13,000 to $25,000+ and as high as $28,000 at one location• Established and grew personal training program with results as high as $7,000 in sales in a month• Produced monthly content on social media such as blogs, video, audio recordings, and testimonials• Established a Google Business Presence with 16 reviews to 107• Analyzed contracts with prospective members and informed new members on contract stipulations andterms

Sacramento, California Area

• Hired a videographer and continuously produced content for the business• Managed the apparel and collaborated with the owners to produce quality clothing and products• Strategizes and assisted owner with his podcasts, publicity, sponsorships, and business• transactions• Managed and owned P&L responsibility with analytical software and Saas product such as Quickbooksand Wodify• Coordinated B2B partnerships with Vibe Health Bar and other local businesses for marketing campaignssuch as guerilla, word of mouth, and paid advertisements• Owned marketing budget along with payroll duties & contract procurement• Provided customer service to over 150 members through email, phone, and in-person services

Sacramento

• Increased membership by over 50% in the span of 1 year• Assisted in the success of every athletes improvement in Metcon and Lifting portions of Crossfit• Entered an athlete in her first “scaled” competition where she placed 2nd in her division• Coach the crossfit kids class where I properly assess each athlete and make it fun for them• Assisted with budgeting and overall revenue allocation to marketing, coaching department, and otherfixed expenses• Learned how to operate a small business with familiarity of local laws, permitting, and policy analysis inregards to standard operating procedures and compliance