Business Intelligence Department - Metro Data WarehouseSenior System Engineer with 5 years experience in implementing and administrating Business Intelligence solutions in the Data Warehouse department for Metro Systems Romania, a member of Metro Group, one of the top multinational wholesale/cash&carry in the world. Conceptualizing and managing the ETL and reporting lifecycle programs in a DevOps team directed by the Agile methodology.• Offer OnCall Support 24/7 for identifying and solving the problems during ETL process• Analyze and resolve errors to restore IT system functionality as soon as possible• Support customers with the data accessibility, incident tracking and solving• Develop SQL scripts and Shell automation tools during the system migration project.• Direct support and contact with Hardware and software provider for Teradata Warehouse• Assist in Teradata software life cycle upgrades (Release Upgrades, TTU upgrades)• Initiate/implement procedures and scenarios for data/file restore• Design and implement processes for data handling• Provide technical training for other colleagues when they are integrated in BI Backend team• Support 2nd level teams in investigating known errors and find solutions for new issuesTechnologies used: Teradata Data Warehousing, SQL, Linux, Unix, Shell Scripting, BMC Control M.

Key responsibility : Creating reports, analyses , customer roadmaps and behaviour forecasts, advising the managing teams on best decisions and actions.

Key responsibility : Developing ad-hoc and recurrent reports , optimizing the data extractionprocess and present the information in an intelligible and easy-to-understand manner.

Key responsibility : Manage sales campaigns and assure the necessary resources for the salesteams, as well as reviewing the customer base to improve sale closures.

Key responsibility : Sell Vodafone services and products through phone to consumer andbusiness customers.