Dorina Vereckei Email and Phone Number
Dorina Vereckei is a Service Delivery Managerin at T-Systems Schweiz. She possess expertise in it service management, it asset management, itil, process management, order management and 19 more skills. She is proficient in English and German. Colleagues describe her as "Commitment is the word that best describes Dorina. I had the pleasure of working with her for almost a year at CEMEX. There we collaborated in several projects, dealing with a diverse set of topics. She was involved in every project in the office from internal wellness campaigns to organising a worldwide IP company conference. Her efficiency when it came to project management was unrivalled, she never missed a single detail. I'm sure Dorina will be a great addition to any team. I… Show more" and "Dorina Vereckei has worked with my team as Process Management Intern and later as Team Assistant at IT Services Hungary. While under my supervision, her responsibilities have included administrative assistance, maintaining various data in ERP Tools, support the team and organisation of meetings as well. She was highly respected by the people who worked together with her. Her interpersonal and communication skills, upbeat personality and engaging personal style have allowed her to develop… Show more"
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Service Delivery ManagerinT-Systems SchweizLyss, Be, Ch
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Service Delivery ManagerT-Systems Switzerland Oct 2023 - PresentBerne, SwitzerlandAs delivery manager, I am responsible for overseeing and managing the delivery of services to my client, which involves coordinating various delivery teams, ensuring service quality, maintaining strong client relationships and achieving service-level targets.• Collaborate with cross-functional teams to ensure seamless service delivery• Allocate resources, both human and technical, to meet service requirements• Schedule and prioritize service requests, incidents, and projects• Monitor industry trends and best practices to improve service offerings• Act as the primary point of contact for my client, as well as understand client needs, expectations and feedback• Establish and maintain processes for quality assurance and continuous improvement• Conduct regular service reviews and performance evaluations• Identify areas for improvement and implement corrective actions• Develop and manage the service delivery budget, monitor and control service-related costs and expenses• Optimize resource allocation to maximize efficiency• Prepare and present performance reports to management and clients
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Order Management SpecialistT-Systems Switzerland Sep 2021 - Oct 2023Zollikofen, Berne, Switzerland• Ensure and maintain a high level of customer service for the customer• Taking ownership of customer queries and handling orders from receipt to delivery• Keeping track of customers' orders and handling the steps involved with fulfilling them• Monitoring orders and confirming accurate delivery details to the customers• Process optimization, active participation in innovation and automation projects
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Small Business OwnerTerra Baby Sep 2020 - PresentBerne, Switzerland -
Intellectual Property & Intangible Assets Team AssistantCemex Apr 2018 - Apr 2019Bern Area, Switzerland• Preparing and managing contracts• Creating and developing training materials• Organising and preparing meetings and presentations• Supporting the marketing campaigns for the deployment of new digital IP tools• Actively collaborating with several departments and international locations• Supporting on Health & Safety matters within the company• Reviewing and inputting all invoices into SAP system including rechargingmechanisms amongst the CEMEX Group -
Catalogue Management SpecialistIt Services Hungary Kft. Jan 2017 - Apr 2017Hungary• Managing Life-cycle and maintenance activities of the Catalogue• Developing the Catalogue and processing the regular updates• Ensuring that the Catalogue meets the quality requirements -
Process Management InternIt Services Hungary Kft. Oct 2015 - Dec 2016Hungary• Maintaining various data in Management Tools• Managing and following up tickets in the ITSM Tool (Service Manager 9)• Creating monthly and annual reports
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Event CoordinatorStag Republic Mar 2015 - Sep 2015Hungary• Planning various events for the tourists• Managing accommodations• Guiding and supporting the guests
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Visual Merchandiser And Sales AssistantTriumph International Mar 2011 - Mar 2015Hungary• Offering customers a high level of service, through styling advice and product knowledge, providing the best experience for the customers• Making analytical and strategic decisions regarding the products, ensuring that the store and displays are always meet with the commercials• Assisting with day to day running of the store like administration, inventory support and pay-desk duties, processing deliveries and stock replenishment
Dorina Vereckei Skills
Dorina Vereckei Education Details
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Web Page, Digital/Multimedia And Information Resources Design -
Csete Balazs GymnasiumBusiness Information Technologist -
Korosi Csoma Sandor Bilingual GymnasiumSecondary Grammar School Maturity Certificate
Frequently Asked Questions about Dorina Vereckei
What company does Dorina Vereckei work for?
Dorina Vereckei works for T-Systems Schweiz
What is Dorina Vereckei's role at the current company?
Dorina Vereckei's current role is Service Delivery Managerin.
What schools did Dorina Vereckei attend?
Dorina Vereckei attended Careerfoundry, Csete Balazs Gymnasium, Korosi Csoma Sandor Bilingual Gymnasium.
What skills is Dorina Vereckei known for?
Dorina Vereckei has skills like It Service Management, It Asset Management, Itil, Process Management, Order Management, Project Management, Project Coordination, License Management, Office Administration, Sap Products, Microsoft Office, Hp Products.
Who are Dorina Vereckei's colleagues?
Dorina Vereckei's colleagues are Jörn Dornick, Patrick Koepper, Msia Tavhelidse, Julia Kohler, Matthias Anliker, Remo Baumann, Fabio Sessa.
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