Executive Housekeeper / Supervisor (Full-Time)
Quest Spring Hill, Brisbane - 4.5 Star Apartment Hotel
Brisbane, Australia
* Responsible for cleanliness, orderliness and appearance of the entire apartment hotel* Ensure apartments and public areas are presented as per Quest standard* Maintain stock of supplies for guests, cleaning, linen and staff uniforms* Hiring and training housekeeping staff including placement of positions vacant advertising* Daily monitoring and data entry of Reservation System (RMS9)* Daily preparation of housekeeper worksheets and tasks (RMS9)* Daily briefing and… Show more * Responsible for cleanliness, orderliness and appearance of the entire apartment hotel* Ensure apartments and public areas are presented as per Quest standard* Maintain stock of supplies for guests, cleaning, linen and staff uniforms* Hiring and training housekeeping staff including placement of positions vacant advertising* Daily monitoring and data entry of Reservation System (RMS9)* Daily preparation of housekeeper worksheets and tasks (RMS9)* Daily briefing and advice to reception staff of room and guest movements* Immediately attending to guest requests and resolving any complaints* Develop and implement Housekeeping systems and procedures* Prepare Annual Housekeeping Budget and all necessary reports for management* Assist management in selecting suppliers for items related to Housekeeping* Scheduling and allocating tasks for the maintenance department* Hiring contractors for professional carpet cleaning and pest control Show less