Heidi Dorion
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Heidi Dorion Email & Phone Number

Practice Leader, Salesforce at LGS, an IBM Company
Location: Greater Montreal Metropolitan Area, Canada, Canada 9 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 71%

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Current company
Role
Practice Leader, Salesforce
Location
Greater Montreal Metropolitan Area, Canada, Canada
Company size

Who is Heidi Dorion? Overview

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Quick answer

Heidi Dorion is listed as Practice Leader, Salesforce at LGS, an IBM Company, a company with 4 employees, based in Greater Montreal Metropolitan Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Heidi Dorion.

Heidi Dorion previously worked as Team Lead at Lgs, An Ibm Company and Senior Business Analyst at Lgs, An Ibm Company.

Company email context

Email format at LGS, an IBM Company

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LGS, an IBM Company

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Profile bio

About Heidi Dorion

Technically savvy, forward-thinking leader with a thorough understanding of requirement interpretation through application. Self proclaimed “Salesforce Veteran” backed by over 17 years of experience in the ecosystem.

Current workplace

Heidi Dorion's current company

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LGS, an IBM Company
Lgs, An Ibm Company
Practice Leader, Salesforce
Montreal, QC, CA
Website
Employees
4
AeroLeads page
9 roles · 26 years

Heidi Dorion work experience

A career timeline built from the work history available for this profile.

Practice Leader, Salesforce

Current

Montreal, Quebec, Canada

Mar 2020 - Present

Project Manager

Montreal, Canada Area

Led cross functional team of Consultants, technical and functional. Managed project documentation formy team’s clients.

2016 - 2018 ~2 yrs

Consultant - Salesforce

Montreal, QC

Ran rescue mission for under utilized instance moving adoption rate from < 20% to 65% in 3 months. Implemented a new instance for sister firm.

2014 - 2016 ~2 yrs

Solution Specialist - Salesforce

Developed in-house training and managed partner portal. Consulting and solutioning for new business.

2013 - 2014 ~1 yr

Senior Business Analyst - Salesforce

Streamlined business aircraft flight demo process and implemented internal marketing events calendar.

2012 - 2013 ~1 yr

Department Lead

Began as a call center agent and grew to team lead, supervisor, operations manager and into department lead for alternate contact channel. Built the latter from ground zero and ultimately reduced live agent calls by over 200k monthly. Managed 9+ teams with over 200 agents. Contributor to three CRM migrations before the final (Salesforce) in 2005.

2000 - 2011 ~11 yrs
Team & coworkers

Colleagues at LGS, an IBM Company

Other employees you can reach at lgs.com. View company contacts for 4 employees →

FAQ

Frequently asked questions about Heidi Dorion

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What company does Heidi Dorion work for?

Heidi Dorion works for LGS, an IBM Company.

What is Heidi Dorion's role at LGS, an IBM Company?

Heidi Dorion is listed as Practice Leader, Salesforce at LGS, an IBM Company.

Where is Heidi Dorion based?

Heidi Dorion is based in Greater Montreal Metropolitan Area, Canada, Canada while working with LGS, an IBM Company.

What companies has Heidi Dorion worked for?

Heidi Dorion has worked for Lgs, An Ibm Company, Big Bang, Pavilion Financial Corporation, Incloud Business Solutions, and Bombardier Aerospace.

Who are Heidi Dorion's colleagues at LGS, an IBM Company?

Heidi Dorion's colleagues at LGS, an IBM Company include Guy H, Serge Leclerc, Pauline Fortel, Sébastien Drolet, and Alaa E..

How can I contact Heidi Dorion?

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