Doris Carrillo Email & Phone Number

Middle River, Md, Us

White Marsh Station, Maryland, United States

. Helped customers navigate store, complete sales, and process returns.. Created memorable customer experiences by offering personalized sales support.. Boosted sales consistently, building attractive displays and effectively merchandising products.. Processed payments quickly to keep customer flow moving.. Assisted customers with sales and service needs.. Informed customers of promotions and special offers to increase sales.. Demonstrated selling experience in fast-paced, service-oriented retail setting.. Greeted customers and asked questions to assess needs.. Located requested items from racks or storage areas.. Checked returned product condition before processing refunds.. Met sales quotas by utilizing upselling opportunities.

White Marsh Station, Maryland, United States

. Drove meaningful improvements to customer experiences by contributing expertise and insights.. Developed and maintained expertise in relevant product areas to best serv customers needs.. Identified and surfaced customer trends by collaborating with customer experience team.. Handled phone, email and online chat request for customer assistance.. Reached resolutions for advance issues by working with supervisors.. Processed customer exchanges, refunds and bill adjustments to correct product or service problems.. Remained current on new marketing campaigns to respond appropriately to marketing related inquiries.. Navigated multiple computer systems and utilized search tools to find information.. Referred unresolved customer grievances to designated departments for further investigation.. Contacted customers to respond to inquiries or notify of claim investigation results or adjustments.. Conferred with customers by telephone or in-person to provide information about products or service.

Newport News Va

* Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance. * Helped customers navigate store, complete sales, and process returns. * Located hard-to-find items for customers, checking sister stores and other business to satisfy unique needs. * Created memorable, positive experience for every customer, offering personalized support for every facet of sales and service. * Boosted sales consistently, building attractive displays and effectively merchandising products. * Cleared out older stock regularly, assisting with clearance markdowns and special sales promotions. * Kept store shelves, racks and bins presentable with frequent resets. * Captured consistent customer sales with friendly, knowledgeable support. * Served customers by going above-and-beyond to offer exceptional support for all needs. * Developed solid relationship with staff, customers and vendors. * Kept all areas clean, organized and in line with company professional standards.

Newport News, Virginia

* Accurately completed cash register transactions.* Adhered to all store retail procedures and policies.* Cleaned shelves, tables and counters.* Educated customers about product options to exceed their experience.* Interfaced with customers to determine purchasing needs, directed them to appropriate items and recommended additional products.* Serve multiple customers at once in a stressful environment.

Williamsburg, Virginia

* Accurately completed cash register transactions.* Adhered to all store retail procedures and policies.* Cleaned shelves, tables and counters.* Educated customers about product options to exceed their experience.* Interfaced with customers to determine purchasing needs, directed them to appropriate items and recommended additional products.* Served multiple customers at once in a stressful environment.

Rio Grande, Puerto Rico

* Evaluated applicants of Medicaid Program to determine eligibility.* Determined of applicants based on information provided.* Processed appeals of cases.* Referred patients with disabilities to medical professionals.* Prepared and maintained files of applicants with physical disabilities.* Primary representative of Medicaid Program to the community.* Attended training workshops to update skills and current procedures.* Updated applicants case files and records required data by Department of Health.* Acted Supervisor roles when primary is off duty by 14 years.

Puerto Rico

* Asses customers needs and provided assistance and information about the product.* Comply with inventory control procedures.* Ensure high levels of customer satisfaction by delivering excellent sales and service.* Follow and make department sales goals.* Maintain in-stock supply and merchandise products on the sales floor.* Process point of sale purchases and handle returns of merchandise.* Remain knowledgeable of product line features.* Suggest ways to improve sales through new sales promotions.* Welcome customers to the store and answer their questions.