Led a team in conducting in-depth business process analysis to identify inefficiencies and bottlenecks.Generated and compiled reports based on findings, including probable causes and potential solutions to systems issues.Provided advice and counsel related to technology or operations of the business, to ensure essential procedures are followed and contributed to defining standards.Filtered, prioritized and validated potentially complex material from multiple sources.Identified and established scope and parameters of systems analysis to define outcome criteria and measure-taking actions.Utilized analytical thinking and data modeling techniques to optimize workflows and resource allocation.Presented findings and recommendations to senior management in clear and concise presentations.Collected and analyzed large datasets to extract meaningful insights and trends.Utilized data modeling techniques to create predictive models for future business scenarios.Developed analytical reports and dashboards to support data-driven decision-making.Proficient in conducting thorough data analysis to discern valuable trends, patterns, and insights, empowering informed decision-making for strategic business growth. Skillful in crafting detailed and well-structured business requirements documents, user stories, and use cases tailored for successful IT project delivery.Oversaw and validated complex analysis of historical and projected financial and operational data to provide leadership information to make relevant financial decisions. Prepared business cases which defined potential benefits, options for achieving these benefits, and associated business or platform risks. Assisted in the development of implementation and supported plans for subsequently deployed technology and processes.A collaborative team player with a history of working closely with cross-functional teams, including developers and testers, to ensure seamless project execution and achieve desired outcomes.

Demonstrated proficiency in crafting compelling business cases and delivering persuasive presentations that contribute to sound strategic decision-making. Adept at applying Agile methodology and leveraging analytical thinking to tackle intricate problems and streamline workflows effectively.Proven track record of harnessing data-driven insights to drive informed decision-making and successfully achieve organizational objectives. Recognized as a proactive and adaptable problem solver with a consistent history of delivering valuable solutions by employing a combination of analytical thinking and analytic problem-solving capabilities.

Consulted with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, and systems.Formulated and defined systems scope and objectives for complex projects and fostered communication between business leaders and IT.Supported system changes processes from requirements through implementation and provided input based on analysis of information.Identified and communicated risks and impacts, considering business implications of the application of technology to the current business environment.Acted as advisor or coach to interns and worked as a team to achieve business objectives.Developed & maintained SDLC documents as needed based on Agile or SDLC methodologies.Leveraged data modelling practices to analyze findings and propose improvement optionsAssisted QA team in generating scenarios for effective and thorough testing.Assisted with integration and acceptance testing.Provided support during and post implementation.Delivered material presentations to Senior Management, internal and external clientsEnsured System designs and solutions are as per Airtel’s policies, procedures and guidelinesDefined business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users.