Conduct extensive database research (eight years experience)Knowledge of investigative and detective solutions and strategiesPrepare investigative reports/ edit surveillance video.Transcribe and translate/ recorded statements

Provide customer service to clients and attorneys in regards to surveillance cases. Receive and run extensive research on subjects for surveillance using numerous databases and proof read and edit investigator reports. Schedule surveillance and assign work to Private Field Investigators. Insert pictures, edit videos, copy surveillance DVDs and update case logs. Invoice clients, update clients via phone or email, send letters and reports, keep logs on work assigned. Maintain contact with investigators receiving hourly updates while on surveillance and maintain confidentiality. Review and process investigator time sheets. Run locates, traffic records, criminal records, property records, corporation records prior to initiating surveillance assignments. Transcribe witness statements and translate from English to Spanish or vice versa as needed. Request medical records or court records.

Review new student files for completion, register students, update student lists; place necessary holds if documentation is missing. Process transfer of credits, send mailings when necessary assist answering the telephone lines and student inquiries at the window, and give a new student orientation at the beginning of each semester. Assist co-workers with any projects, input CLEP results. Check necessary databases to ensure accuracy of work entries and submit revised report to other departments on a weekly basis.

Verify existence of possible fraudulent corporations. Request site visits, document findings and report them to customs in the country who requested the verification. Review and verify product prices with competitors to determine if customer is receiving fair market prices on commodities being shipped. Receive and review import licenses for shipments going to numerous countries worldwide. In charge of processing inspections for all VIP accounts for Oil and Mining Industry, Telecommunications and Medical Products requiring special handling in an accurate and timely manner. (i.e.; Microsoft, Pfizer, Halliburton, 3M) Coordinating and scheduling inspections to over 150 inspectors throughout the U.S. and Canada. Provide customer service, status updates and maintain work logs and records of cancellations, re-inspections. Review reports and request amendments. Coordinate and schedule containers for live-loads and bulk inspections. Check and review inspection reports for accuracy.

Processed and reviewed inspection documents for all 50 States and Canada. Resolved discrepancies shipped and ordered subcontractor supplies. Assisted with price verification and customer service. Maintained accurate work, status, and inventory logs. Dispatched and scheduled inspections throughout the United States and Canada. Scheduled container appointments between customers and freight forwarding agents. Answer phones and distribute incoming faxes to appropriate departments.

Verified and Processed Clean Report of Findings for clearance of shipments in customs. Check for import restrictions and price verification. Transferred all International Inspections to respective corresponding offices worldwide. Customer service. Schedule inspections throughout United States coordinate dates with exporters and freight forwarding agents. Answer switchboard.