Doris Hathaway Email & Phone Number

Westford, Ma, Us

Waltham, Massachusetts, United States

Oversaw the planning, design, and delivery of all information products including training materials in an Agile development environment for all Commure products (CommureOS, Strongline, Commure Care, and Commure Perform). Managed the technical writers who create the content. Additionally, wrote user content, did usabilty testing, produced online help, and created any needed training materials for delivery on multiple devices (for example, web and mobile devices (iPhones, Android, tablets etc).

Oversaw the planning, design, and delivery of all information products including training materials in an Agile development environment for the suite of integrated applications that support a provider's workflow across multiple devices (iPhones, iPads, Android cell, and Android tablets). Managed the technical writers who create the content. Wrote manuals, produced online help, and created online tutorials.

Managed the technical writing group and oversee the planning, design, and delivery of all information products in an Agile development environment for the suite of integrated applications that support a physician's workflow. Additionally wrote manuals, produced online help, and created online tutorials.

Provided technical writing services designed for the customer’s needs, on-time, and within budget.

Managed the design and delivery of information products for the editing, effects, broadcast, and workgroup product lines. This includes online help systems, tutorials, multimedia projects, web-based information, libraries on CD, and hardcopy documentation. Managed multiple groups across multiple sites and the localization requirements.

Founded and managed this information development consulting company. The company provided documentation services, technical publishing group management consulting, tools consulting, online help design, web design, graphics design, and multimedia project development.

Wrote documentation for the workstation group which included Setup and User's guides, Installation guides, and Quick References. Also assigned as technical lead for the CGADS documentation which documented the company's Gate Array design process.

Responsible for negotiating and purchasing semiconductors such as diodes, capacitors, memory chips, crystals etc. Other duties included negotiating, writing, and executing contracts with vendors. Also managed and trained clerical personnel

B.A., History

Certificate, Technical Writing