Provided high-quality in-home hospice care to elderly patients. Managed physical needs and administered medications. Monitored patients and record vital signs.

Attend morning meetings to keep up-to-date with management concerns, customer needs, product offerings and strategic direction. Coordinate with airport teams and apply my experience to provide excellent service. Received customer praise for outstanding performance.Counter: Greet passengers warmly and professionally. Verify passports, visas and vaccinations. Process tickets, baggage and boarding passes. Offer seat upgrades and accept payments. Prepare all documentation for the ground and air crew.Lounge: Assist first class passengers in making duty-free purchases and issuing boarding passes.Gate: Announce flight status and boarding process. Welcome and verify flight crew. Organize passengers for boarding. Complete flight documents and submit to management.Resolve customer complaints. Assist misconnected passengers with hotel vouchers.Held SIDA badge CBP1 and E.

Counter: Greet passengers warmly and professionally. Verify passport, vaccinations, DPD and visas. Obtain visas from BOC. Assist passengers with ticketing, seat assignments and upgrades, boarding passes and any special needs or disabilities. Endeavor to resolve all issues to the customer’s satisfaction.Lounge: Attend to first class passengers in the lounge. Issue boarding passes, record frequent flyer information. Direct to their departure gate and remind them of their departure time.Gate: Announce arrival and departure times, boarding procedure, gate change and carry on regulation.Arrivals: Process inbound flights. Greet passengers, direct to baggage pick up, or to their destination gate. Sign the General Declaration and deliver to the Homeland Security office.Completed all compliance training assigned by Hallmark and Qantas on time including: Dangerous Goods, Passengers with Disabilities, Passenger Privacy, Ramp Safety and Human Factors.

Received and unpacked inbound package and stocked in the proper bins. Counted inventory and maintained par levels. Pulled inventory items and delivered to the proper departments. Notified coordinator of expired products assisted in their removal.Kept a clean and orderly stockroom in accordance with company policy.

Internship. Scanned barcodes of incoming packages to determine correctness and update tracking. Appropriately labeled parcels that have missing or damaged labels. Routed packages to the correct destination. Stocked boxes efficiently into air containers waiting for transport. Marked containers with proper destination. Applied special handling of hazardous and medical materials.

Provided high-quality in-home hospice care to elderly patients. Managed physical needs and administered medications. Monitored patients and record vital signs.

Provided high-quality basic patient care in a 120-bed, long term, nursing home.Preserved patient dignity while assisting in activities of daily living. Assisted nurse in taking and recording vital signs. Ensured the accurate and timely flow of information to supervisors.

Served customers for KLM and Qatar airlines. Provided professional and friendly service to all customers. Strived for quick complaint resolution to avoid escalation of issues. Aimed for 100% customer satisfaction.Issued boarding passes. Checked passports and visas for validity. Checked tickets for correct destination. Collaborated with other airlines to assist passengers to make connections. Assessed baggage fees and tagged luggage. Performed ticket sales and seat upgrades. Directed boarding procedures. Escorted minors to their gate.