Doris Hershey Email & Phone Number

Sarasota, Florida, United States

Sarasota, Fl

Sarasota, Florida Area

Remote - Sarasota, Fl

• Identify, understand and communicate changes in the tax law or regulations that would have an impact on Vertex products. • Perform tax research. • Write tax calculations per tax laws and form instructions for Partnerships and Corporations (Federal and States).• Provide feedback to ensure quality updates are made to the product. • Set deadlines and scope, and review of deliverable for development assignments. • Assist with drafting product documentation and provide subject matter expertise for release bulletins, release considerations, help and training.• Create and edit software release materials including release documentation and online help. • Monitor and analyze legislative activities and court decision utilizing research tools such as CCH, Lexus-Nexus, information from third party data providers and other sources of tax content. • Perform testing and quality assurance tasks. • Provide direction and recommendations for product teams. • Answer tax related questions.• Interact with other group members and cross-functional team members and collaborate with other departments, contributing time, effort and ideas. • Identifying, documenting and implementing development and testing standards and procedures. • Provide back up for both the Support Department and Testing Departments.

Sarasota, Florida

Senior Business Analyst (2002-2005)Senior Business Analyst (1997-2002)• Developed custom interview-based tax software for Jackson Hewitt Tax Services. • Development of new products and completing tax law updates on existing products in both DOS and Windows for A*Plus Tax. • Specialized in Fiduciary Tax laws (federal and states); worked with Individual, Partnerships and Exempt Organizations. • Responsible for all aspects of Tax Software development: product design, tax research, annual conversion, implementation and coding, test execution, documentation, and customer support. • Create and document product standards and procedures. • Team Leader for staff and experienced personnel: train and mentor, assist with questions and problem solving, resolve issues relating to product design and standards, debug code, complete performance evaluations and provide career development guidance.• Establish budgets, deadlines, staffing, delegation of tasks and Interview applicants for permanent and temporary positions.Application Development (1996-1997)Code simple to moderately complex application components based on design specifications.Advanced Development Representative (1995–1996)Analyze customer’s problems/needs and proactively propose solutionsDevelopment Support Representative (1994-1995) Answer customer support phone lines and provide solutions.