Head Of Marketing, Operations & Crm
- Developed marketing strategies to achieve business goals.- Led cross-functional teams across marketing, operations, and CRM, fostering team collaboration through process optimization. - Managed P&L and marketing budgets with millions of USD, utilizing Martech to optimize marketing efficiency.- Implemented data-driven decision-making processes and collaborated with the data team to develop dashboards and analytical reports using Tableau.- Established a CRM department in 3 months, enhancing the VIP program and loyalty.